E-Concession Operation Intern

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.   The e-Concession Account & Store Management Intern will join the Valentino e-Business Commercial Team and will support the E-Concession business unit bases in Milan in managing partner accounts and online store performance across key luxury e-commerce platforms. Through data analysis, operational coordination, and business reporting, the intern will contribute to commercial growth initiatives, catalogue excellence, and strategic projects while gaining a comprehensive understanding of e-commerce, digital partnerships, and luxury retail operations.   Task & responsabilities:
* Support the management of luxury e-concession partners such as Farfetch, Saks, Ounass, and other strategic accounts.
* Assist in monitoring partner business performance, identifying risks and growth opportunities.
* Prepare weekly and monthly performance reports and dashboards.
* Support business reviews through data collection and performance analysis.
* Support catalogue excellence initiatives to ensure product visibility, availability, and accuracy across partner platforms.
* Assist in identifying assortment, availability, and performance opportunities.
* Support the execution of seasonal launches, product activations, and promotional activities.
* Coordinate with internal teams to ensure timely resolution of operational issues.
* Track key operational metrics, including order allocation, cancellations, returns, and fulfilment performance.
* Support catalogue maintenance activities, including product enrichment and content checks.
* Monitor partner compliance with operational requirements and SLAs.
* Assist in preparing presentations, meeting materials, and business updates.
* Support partner onboarding and new e-store launch activities.
* Contribute to continuous process improvement and efficiency initiatives.
* Perform ad hoc analyses to support commercial and strategic projects.
* Develop analytical and business skills through exposure to commercial, operational, and strategic activities within the E-Concessions team.
* Assist in project management initiatives, contributing to the definition of operational flows and the implementation of processes aimed at improving efficiency and productivity.
* Maintain daily interactions with internal and external partners, ensuring effective problem-solving, issue resolution, and regular reporting.
* Serve as an escalation point for catalogue, collection publication, and order/return fulfilment issues related to Digital Marketplaces.
* Collaborate proactively with cross-functional departments, including Buying, Merchandising, Logistics, Finance, IT, Customer Care, Customs & Tax, Marketing & Communication, among others.  

Requirements:
* Strong analytical mindset with the ability to interpret data and identify trends.
* Good knowledge of Microsoft Excel and PowerPoint.
* Ability to organize, analyze, and present data effectively.
* Strong interest in luxury fashion, e-commerce, and digital marketplaces.
* Excellent communication and interpersonal skills.
* Ability to work effectively with cross-functional teams.
* Strong stakeholder management and coordination skills.
* Proactive attitude and willingness to learn in a fast-paced environment.
* Strong attention to detail and accuracy.
* Ability to manage multiple tasks and priorities simultaneously.
* Problem-solving mindset with a hands-on approach.
* Ability to work independently while maintaining alignment with team objectives.
* Bachelor's or Master's degree in Business Administration, Economics, Management Engineering, Marketing, Fashion Business, Digital Business, or related fields.
* Previous internship experience in e-commerce, consulting, retail, fashion, or digital business is a plus.
* Fluency in English and Italian both written and spoken is required.     The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.