Store Manager

15 ore fa

Milan, Lombardy, Italia Azienda Anonima Retail Tempo pieno 40.000 € - 45.000 €/anno

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For our flagship store in Milano, we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.

Key Responsibilities
Excellent customer experience
• Promote and delivers excellent in customer in-store experience;
• ensure that the team understands customer needs, providing consistently high-quality service;
• ensure the team’s excellence in selling techniques and styling ability;
• be active and present on the shop floor, acting as a role model and engaging with customers and team members. Drive for results
• Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
• provides clear daily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
• provide hierarchy with clear and regular insights regarding the store performance. Store Management
• Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
• communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;
• manage staff scheduling, ensuring appropriate staff coverage. People leadership
• Lead, inspire and support the store team, fostering high energy,motivation and a strong spirit of teamwork;
• foster a culture of constructive feed-back in the team;
• ensure the company’s policies are understood and adopted by all team members. Knowledge, Skills & Abilities Required
• At least 7 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;
• experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships;
• leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
• strong communication skills, effective in interacting with the team, colleagues, and senior management;
• fluent in English ((knowledge of additional languages will be considered a plus). Offer Conditions
• Permanent employment contract
•

Working hours
Full-time
• Level I under the Italian National Collective Bargaining Agreement for Employees in the Tertiary, Distribution and Services Sectors (CCNL Commercio – Confcommercio).
• Salary Package: Approximately €40.000–€45.000 gross annual salary (RAL), depending on the overall assessment of the candidate’s profile and experience.

Store Manager

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