Director of Housekeeping
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• Lead, plan and oversee all housekeeping operations: guest rooms and suites, public areas, back-of-house, laundry and linen room;
• Train, coach and motivate the housekeeping team, building a culture of care, precision and pride;
• Set and enforce cleanliness, presentation and brand standards through regular inspections and quality audits;
• Plan staffing and schedules based on occupancy forecasts, keeping a balance between service quality and labour costs;
• Work closely with Front Office, Maintenance and F&B so that rooms are ready on time and maintenance issues are solved quickly;
• Manage inventory of linen, amenities, uniforms and cleaning supplies, including periodic stock counts; What you bring
• 5+ years in a housekeeping leadership role (Assistant or Housekeeping Manager) in luxury hospitality (five-star or upscale property);
• Deep knowledge of luxury room standards, fabrics, finishes and premium amenities;
• Proven ability to lead large teams, including seasonal staff;
• Strong budgeting, cost-control and planning skills;
• Hands-on experience with PMS and housekeeping management systems (e.g. Opera) and good Excel skills;
• Organised, precise and calm under pressure, with a keen eye for detail;
• A natural team player who works well across departments;
• Fluent Italian and English.
What we offer
• Contract level: 1st Level (Italian National Collective Agreement – CCNL Turismo);
• Salary package: starting from €50,000 gross per year, commensurate with experience;
• A key role in an iconic luxury property;
• Career development within the Company. 📍 Forte dei Marmi, Italy | Full-time, permanent contract | Start: February 2027
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