Sales Associate

4 giorni fa
Milan, Lombardy, Italia Vhernier Group Tempo pieno 33.500 € - 35.500 €/anno
HOW WILL YOU MAKE AN IMPACT? Sales Performance & Customer Service Directly contribute to the boutique sales targets achievement; Assist clients with Customer Service needs maintaining the brand's high standards; Support in cultivating strong client relationships, delivering outstanding client service and treatment; providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge; Adapt the approach according to the client's needs and motivations; Assist and support after-sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience. Stock Management And Merchandising Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock; Actively participate in the visual merchandising of the Boutique implementing required guidelines; Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays; Assist in the inventory process, including but not limited to stock counting and special projects as needed; Assist in completing price changes within the Boutique when required. Boutique Operations And Cash Management Support in sales transactions and to maintain proper cash records at the boutique’s register; Adhere to all company policies, procedures, and practices; Implement discounts and gratuities under the supervision of the Boutique Manager; Comply with all safety regulations and boutique operational procedures including security. Product Knowledge & Sales Techniques Maintain an awareness of all product knowledge information; Master the brand's sales techniques as per training received; Attendance to required training. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Extensive previous experience in luxury retail, within a customer facing and sales focused role. Personal Skills/Abilities Fluency in Italian and English is mandatory; Proven experience in designing and deploying personalised client experiences in/out of the boutique; Excellent interpersonal and communication skills; Confidence in handling high-value transactions; Strong understanding of customer service needs and customer (internal and external) priorities; Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision; Self-starter with a team-player approach.

What We Offer
• CCNL Commercio
• Salary Range 33,5K – 35,5K€
• Commission scheme
• 8 euro per Meal Voucher per working day
• Welfare

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