ONECare Sales Specialist

1 giorno fa

Genoa, Liguria, Italia Ocean Network Express Tempo pieno

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ONECare Sales Specialist
- ( 1 year contract ) As ONECare Sales Specialist you are responsible for contractual matters for our SME clients from rate quotation to contract filing to OPUS. Where applicable you are expected to actively educate our ONECare clients towards fully utilising ONE's growing range of self-service tools.

Key Responsibilities
Promoting and Keeping Up-to-Date on Self-Service Tools Where applicable you proactively encourage our customers to make use of the technical and self-service tools ONE offers. You keep up-to-date on the latest development and implementation stages and make our valuable SME clients recognise the added value these tech enables will have for their business. Contribute to ONE's growth by optimising processes and by leveraging digital tools and channels as much as possible. Contract Support You are responsible for contract related matters for your assigned customers. You provide ad hoc support and follow-up on /respond to Sales Leads as required. As such you act as the escalation point on service issues that could not be solved by the ONECare Service team. Account Plan You take care of maintenance and monitoring of existing and about-to-expire contracts, always in line with ONE's growth / cargo / volume strategy as well as our overall commitments. Skills, Qualifications & Expertise
• 2+ years of hands-on experience in sales, export operations within a liner shipping company, freight forwarder, or maritime agency
• Solid shipping and logistics knowledge
• Digital skills and technical affinity
• Advanced levels of English (B2) Operational Competences Achieving Personal Work Goals & Objectives Delivering Results & Meeting Customer Expectations Applying Expertise & Technology Planning & Organising

What We Offer
• A dynamic, multinational environment within a global leader in container shipping and logistics.
• Opportunities for professional growth and skill acquisition within ONE’s global network.
• Active involvement in digital transformation projects shaping the future of maritime customer service. Ready to join our team? ONE is currently in a digital transformation process. Implementing new tech enablers, SOPs and workflows, and adjusting job roles, titles and key areas of responsibility is a dynamic process. The job outlined is likely to evolve alongside those implementations and transformation overall. Therefore, this

job description
will require amendments and will be updated accordingly. In addition to the major responsibilities detailed in this

job description
, the job holder will carry out any other duties or projects assigned by the company. There will be a requirement to be flexible on hours of work in accordance with operational business needs, this will also be required to assist the department to meet its KPIs.

ONECare Sales Specialist

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ONECare Sales Specialist

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