Group IT Governance Senior Specialist

Who We are We are a signature contractor specializing in general contracting, MEP systems, and interior fit-out for complex, high-end projects across various sectors, including retail, offices and showrooms, luxury hospitality, and residential. EXA.
Group supports brands, developers, and designers from the early concept stages through to construction, with an approach driven by responsibility, vision, and excellence in execution. Our management team coordinates expertise, discipline, and international partners to ensure clarity in decision-making processes and consistency in results. Each project is delivered as a distinctive experience, designed to generate lasting value and not only meet but exceed expectations.

About the role
The Group IT Governance Senior Specialist will report to the Group IT and Digital Innovation Director and will support the design, implementation, and continuous improvement of the Group IT Operating Model. This role also includes overseeing budget and vendor management processes at the Group level.

Key responsibilities
• Supporting the re-engineering of IT processes (e.g., Project Portfolio Management, Incident Management, Service Request Management, etc.).
• Acting as the main point of contact within the IT Department for all vendor-related matters in collaboration with Procurement, Finance, and Legal (e.g., contracts, purchase orders, negotiations, vendor/service selection, performance monitoring, compliance, invoice approvals, and payments)
• Acting as the internal Product Owner of the ITSM platform, providing guidance on best practices and standardization in the implementation and use of IT processes within the tool
• Assisting in the definition of policies, processes, standards, and guidelines using best practice frameworks, while reviewing current approaches and suggesting improvements
• Supporting the Group IT and Digital Innovation Director in developing, submitting, and administering the department's budget
• Managing all operational tasks related to IT Financial and Vendor Management
• Acting as the primary point of contact between the IT Department and the Finance Team (AFC – Administration, Finance and Controlling) on financial matters, including budgeting forecasting, actuals, financial reporting, and IT cost accounting
• Tracking, monitoring, and reporting IT expenditures to ensure adherence to the budget and pursuing corrective actions as needed
• Preparing financial and analytical reports, spreadsheets, and charts within defined deadlines
• Assisting the Group IT and Digital Innovation Director in negotiating and drafting contracts/agreements with vendors and suppliers
• Supporting the approval process of vendor and supplier invoices

Requirements:
• At least 2 years of experience in a similar role within an IT Governance function.
• Degree in Management Engineering, Economics or a related discipline
• Solid knowledge of IT standards and frameworks (e.g., ITIL, COBIT), with proven experience in analyzing and synthesizing complex financial and vendor-related issues
• Familiarity with IT Management processes and hands-on experience with at least one ITSM platform (e.g., Atlassian, ServiceNow)
• Proficiency in Microsoft tools, especially Excel (advanced formulas, pivot tables, charts), and PowerPoint
• Languages required: Italian (mother tongue), English (professional proficiency both written and spoken), French is a plus. Key competencies:
• Strong problem-solving and analytical skills
• A self-starter with autonomy, creativity, and tenacity
• A collaborative and resilient team player
• Strong execution skills, attention to detail, and a sense of urgency
• Excellent communication skills, including the ability to analyse contracts and reports and develop reporting systems

What We offer
• Compensation: Starting from €40,000 per year, commensurate with experience and competencies.
• Contract: Permanent employment contract under CCNL Commercio
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Benefits:
Corporate welfare program.

Location:
Milan – HQ. The candidate should be flexible and able to accommodate occasional travel. EXA Group is an equal opportunity employer committed to fostering diversity, inclusion, and a workplace free from discrimination and harassment. We value a diverse and inclusive workforce and provide equal opportunities to all applicants and employees. The Group believes that achieving the best results requires a workforce that reflects the diverse communities in which our clients operate. We recognize and appreciate the skills, knowledge, and experience that diversity brings to our culture and the solutions we deliver.