Logistics Quality Manager
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• Analyze existing logistics fulfillment processes to identify bottlenecks, inefficiencies, and areas for improvement using data-driven methodologies.
• Develop and implement innovative solutions and best practices to optimize warehousing, transportation, and delivery operations.
• Collaborate with cross-functional teams, including operations, technology, and supply chain, to drive continuous improvement initiatives.
• Monitor key performance indicators (KPIs) related to logistics quality, such as delivery time, accuracy, damage rates, and cost efficiency.
• Conduct root cause analysis for quality issues and develop corrective and preventive actions.
• Prepare detailed reports and presentations on improvement projects, outcomes, and recommendations for management.
• Stay informed about industry trends, emerging technologies, and best practices in logistics and supply chain management.
• Train and mentor operational staff on new processes and quality standards. Job Qualifications
• Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field. Master's degree preferred.
• 3+ years of experience in logistics, supply chain, or operations improvement roles, preferably within e-commerce or a large-scale retail environment.
• Proven track record of successfully implementing process improvements and achieving measurable results.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
• Familiarity with Lean Six Sigma methodologies or other continuous improvement frameworks.
• Excellent problem-solving abilities and a data-driven approach to decision-making.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Experience with warehouse management systems (WMS) and transportation management systems (TMS) is a plus.
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