National Account Manager

6 ore fa

Milan, Lombardy, Italia Compass Group Italia Tempo pieno 35.000 € - 40.000 € Contratto

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Compass Group Italia SpA, the Italian division of Compass Group PLC, a global leader in foodservices with over £50 billion in annual revenue, is looking for a National Account Manager to deal with a major and prestigious multi-site client. The successful candidate will be responsible for managing and developing the relationship with the client, ensure service quality, consistent operating standards and economic and contractual oversight across all sites nationwide. The National Account Manager will be the main point of contact for both the client and internal teams. They will ensure the integrated management of people, sites and processes, and turn the client's needs into practical, efficient solutions. Reporting to the Area Manager, the role will involve:
• Maintaining a constant, proactive relationship with the client, ensuring maximum satisfaction and high service quality;
• Coordinating operations across the sites involved, ensuring that facilities, kitchens and outlets run smoothly;
• Overseeing economic and contractual matters, monitoring costs, margins and performance, and ensuring compliance with agreements and company standards;
• Monitoring KPIs and preparing periodic reports, supporting decision-making through data analysis;
• Identifying opportunities to improve and grow the business, working with internal functions. Requirements
• Solid experience in contract catering, with an operational background in canteens, sites or outlets;
• Experience managing complex teams spread across multiple locations;
• Ability to turn operational experience into strategic vision and client management;
• Excellent written and spoken English;
• Good command of management systems and digital tools;
• Strong results orientation, with skills in financial analysis and data interpretation;
• Willingness to travel frequently across Italy.

What we offer
• Employment at level 2-1 of the CCNL Turismo e P.
E. (National Collective Labour Agreement for Tourism and Public Establishments); gross annual salary between €35.000 and €40.000; company car; yearly MBO Bonus.
• A role in a solid, structured international company, managing a top-tier client;
• Opportunities for professional growth in a strategic role, with direct, day-to-day contact with senior stakeholders.

National Account Manager

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