E-commerce Operations Associate

Love bringing new products to life online and making every detail of a website look right? VelvetCaviar.com is looking for a detail-oriented Ecommerce Operations Associate to help power the online shopping experience for our growing fashion accessories brand. In this hands-on role, you’ll turn creative assets and product information into polished Shopify listings, curated collections, and engaging website content. From bi-weekly new product launches to seasonal campaigns, you’ll help keep our store fresh, accurate, and easy to shop. The ideal candidate is comfortable working in Shopify, enjoys keeping content and product data organized, and takes pride in catching the small details that make a great customer experience. Working remotely with our New York-based Ecommerce, Creative, Marketing, and Development teams, you’ll help bring launches and promotions to life while finding ways to make our website even better each day.

About Us
Velvet Caviar is a leading fashion accessories brand with over 1+ million Instagram followers; established in New York in 2014. We’re mostly known for pioneering the tech accessories market with our fashionable and protective phone cases. Our products can be found in national retailers and on hundreds of celebrities and influencers worldwide Please visit our Instagram at @velvetcaviar and our website, velvetcaviar.com to gain a clearer understanding of the brand and product line.

Responsibilities:
• Create and maintain product listings in Shopify using provided product titles, descriptions, variants, SKUs, pricing, tags, photos, videos, and other product information.
• Manage ongoing PDP updates, including imagery, product details, variants, tagging, metadata, and merchandising content.
• Upload, organize, and maintain product photography, lifestyle imagery, videos, and other ecommerce assets.
• Create, update, and merchandise website collections based on best sellers, seasonal priorities, promotions, inventory, and new product launches.
• Maintain Shopify collections and automated collection rules to ensure products are categorized and displayed correctly.
• Execute website updates including navigation menus, banners, promotional messaging, popups, landing-page content, and other onsite elements.
• Support product and collection setup for new launches, promotions, and seasonal campaigns.
• Execute bulk product and catalog updates while maintaining data accuracy and consistency.
• Troubleshoot Shopify, catalog, merchandising, and onsite content issues, escalating development or technical issues when necessary.
• Partner with Ecommerce, Creative, Marketing, and Development teams to implement website improvements and launch requirements.
• Assist with competitive research and identify ecommerce best practices and opportunities that improve the onsite customer experience.

Qualifications:
• Available between 9am
- 5pm Eastern Time Monday
- Friday
• College degree in Marketing, Business, or a related field.
• 2-4 years of experience in eCommerce, preferably in the fashion or accessories industry.
• Strong understanding of eCommerce platforms (Shopify, etc.) and relevant apps
• Experience creating new product listings and merchandising collections
• Good understanding of ecommerce page quality standards & enhancement opportunities
• Strong analytical skills and ability to use ecommerce data to identify growth opportunities
• Strong attention to detail and excellent communication skills
• Creative thinker with a passion for innovation and continuous improvement.

Benefits:
• A key player at a quickly growing brand
• Competitive salary with annual bonuses
• PTO Days + Paid Holidays Off
• Strong growth opportunity Velvet Caviar is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.