Key Account Manager
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we offer
our clients a catalog of 270,000 products and customized solutions in the field of laboratory safety: gas generators, soundproofing cabinets for any type of device, mobile counters for LC/GC/ICP/MS instrumentation, safety caps and other useful tools to reduce risks and improve working conditions and environment. Role Description We are looking for a full-time, on-site Key Account Manager based in Milan to take ownership of a defined customer portfolio. You will develop and implement business plans, analyze customer data, and act as a trusted partner to our key accounts, helping them meet their laboratory needs while driving long-term growth for both them and CPS Analitica. What you will do:
• Own a defined client portfolio and build strong relationships through regular, proactive on-site visits.
• Strengthen key customer relationships by increasing loyalty and retention.
• Drive growth by identifying cross-selling opportunities and expanding the range of products and services each customer uses.
• Improve profitability across key accounts through data-driven planning and smart prioritization.
• Provide technical product advice, prepare quotations, and resolve customer requests quickly and professionally. What you bring
• At least five years of experience in sales, ideally in life sciences, laboratory, or technical B2B markets.
• Strong analytical skills and experience building business plans and interpreting sales data.
• Excellent communication and interpersonal skills, with the ability to build trust at every level of a customer organization.
• Proven ability to work independently and collaborate effectively within a team.
• Bachelor's degree in a Life Sciences discipline (e.g., Biotechnology, Biochemistry, Chemistry, or Pharmaceutical Sciences).
• Italian and English command.
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