Night Porter

3 mesi fa

Milan, Lombardy, Italia YELLOWSQUARE Part-time 10.000 € Contratto
YellowSquare is looking for a Night Porter
- Receptionist YellowSquare is looking for a reliable, professional, and proactive Night Porter
- Receptionist for our Milan hostel. This role is the heartbeat of our nights: you’ll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel’s safety. What you’ll do: Dealing with bookings and managing the front desk during the night shift; Completing smooth Check-in and Check-out procedures; Preparing bills, taking payments, and ensuring financial accuracy; Patrol and secure hallways, common areas, and entrances to maintain a safe environment; Handling guest complaints or technical problems with a problem-solving mindset; Acting as the first point of contact for any emergencies during the night. What you’ll bring: At least 2 years of experience in a similar role (hospitality or front desk); Excellence in customer service: you know how to make a guest feel at home; Ability to stay calm and professional in a fast-paced or unexpected situation; High proficiency in spoken and written English (any other language is a big plus); Flexibility with night shifts and

working hours
; A true team spirit and the ability to collaborate across departments.

What we offer
Salary & Contract: CCNL Turismo (Level 3), Part-Time (16 hours/week). The compensation is pro-rated based on a full-time gross annual salary (RAL) of €25,1k; Contract duration: Initial 3-month fixed-term contract with a view to long-term placement; Paid vacations and access to the company canteen; Incentives Plan and Referral program; Employee discounts across all our locations; A young, dynamic, and international work environment; Great support for candidates coming from abroad; Real opportunities for learning and career growth. Apply today and join the YellowSquare Milan team