Travel Advisor

14 ore fa

Naples, Campania, Italia Dream Vacations_A Cruise One Company Tempo pieno

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Company Description Dream Vacations Quinn Panzer Travel led by award-winning owner Karen Quinn-Panzer, specializes in creating personalized, stress-free vacations for individuals, couples, and families
- by Sea, River or Land. Drawing on extensive experience traveling across Europe and the Mediterranean, the team focuses on helping clients explore new cultures, history, and culinary traditions. They leverage strong industry connections and relationships built through their own travels to curate memorable, well-organized trips. Dream Vacations emphasizes attentive service, handling every detail of the travel experience to match each client’s unique preferences. The company maintains an active online presence, sharing opportunities, videos, and live shows to inspire future journeys. Role Description The Travel Advisor is a contract, remote role based in Naples, FL. This role is responsible for consulting with clients to understand their travel needs, preferences, and budgets, and then designing customized itineraries and vacation packages. Day-to-day tasks include researching destinations, coordinating transportation and accommodations, booking tours and activities, and confirming all travel arrangements. The Travel Advisor will communicate regularly with clients by phone, email, and in person, providing recommendations, answering questions, and resolving any issues that arise before or during travel. Additional responsibilities include maintaining accurate booking records, staying current on travel trends and supplier offerings, and supporting customer loyalty through exceptional service and follow-up. There are event opportunities for client shows, ship and FAM tours and in-person travel conferences. Qualifications
• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering positive travel experiences.
• Excellent Communication abilities, both written and verbal, to interact confidently with clients, suppliers, and partners.
• Proficiency in Travel Arrangements, such as booking flights, cruises, accommodations, and activities tailored to client needs.
• Experience or familiarity with Travel Agency operations, booking systems, and vendor coordination is helpful
• Virtual training is required and provided to learn proprietary system
• Attention to detail and organizational skills to manage multiple client itineraries and deadlines.
• Ability to work primarily at home and occasionally meet in Naples, FL, collaborate with the team, and build strong local and international travel networks.
• Comfort with using digital tools, online booking platforms, and social media to research options and support client engagement.
• Prior experience in travel advising, hospitality, sales, or customer-facing roles is beneficial; relevant certifications in travel or tourism are a plus.

Travel Advisor

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Travel Advisor

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