Sales Engineer

Sales Engineer / Business Development Specialist – AI Contact Center & BPO NexoraSys AI | Full Remote | Collaboration with VAT number | Commissions and recurring revenues Who we are NexoraSys AI is an innovative technology startup, in development, specialized in the design of advanced software solutions based on native Artificial Intelligence, predictive analysis, intelligent automation and cybersecurity. We develop technologies oriented to the digital transformation of companies, with particular attention to the Contact Center, Customer Care, Customer Experience and Business Process Outsourcing (BPO) sectors. Our solutions are designed to improve operational performance, optimize the management of customer interactions and integrate Artificial Intelligence into business processes, maintaining control, security and human supervision. To support our commercial growth path, we are looking for professionals with consolidated experience in the Contact Center and Customer Care market, interested in developing new business opportunities and building a continuous customer portfolio. Role description We are looking for a Sales Engineer / Business Development Specialist, with proven commercial experience in the Contact Center, Customer Care and BPO sector. The resource will operate as an independent professional, with VAT number, dealing with the development of new business opportunities, the acquisition of B2B customers and the promotion of NexoraSys AI technological solutions. The activity will be carried out entirely remotely, with organizational autonomy and coordination with the commercial and technical team. The goal is to develop lasting business relationships with companies interested in adopting AI solutions for the optimization of Customer Service and Contact Center Operations processes. Main responsibilities Identify and acquire new customers in the Contact Center, Customer Care and BPO sector. Develop business opportunities at companies that manage inbound, outbound and omnichannel services. Introduce NexoraSys AI solutions to Customer Care Managers, Operations Managers, and business decision makers. Analyze the operational and technological needs of potential customers. Collaborate in the definition of technical and commercial offers. Manage negotiations, follow-up and development of opportunities until the conclusion of agreements. Develop and consolidate a customer portfolio with recurring contracts and services. Collaborate with the technical team to identify the most appropriate solutions for customer needs. Contribute to commercial expansion on the national and international market. Requirements and qualifications The search is aimed at professionals with consolidated commercial experience in the Contact Center, Customer Care, Customer Experience or BPO sector. They are required: Experience in B2B sales of services or technological solutions for Contact Center. Knowledge of the operational and commercial processes of the Customer Care sector. Familiarity with CRM platforms, Contact Center Management and cloud solutions. Ability to independently manage commercial opportunities and negotiations. Skills in consulting sales and management of corporate customers. Excellent communication and negotiation skills. Orientation to results and the development of ongoing business relationships. Good knowledge of English. Possession of a VAT number or willingness to open it before the start of the collaboration. Experience in the marketing of AI, CCaaS, Voice AI, Speech Analytics solutions and technological platforms for Customer Experience are preferred. Modalities of collaboration and compensation The collaboration will be regulated by a professional contract with VAT number, with activities carried out completely remotely and autonomy in the organization of work. The remuneration model will be based on two commission components: 1. Commissions on acquisition and sale Recognition of a commission for each commercial contract concluded and completed, according to the agreed conditions. 2. Recurring commissions on monthly fees Recognition of a periodic commission on the monthly fees of the acquired customers, according to the conditions and duration provided for by the collaboration agreement. The model is aimed at enhancing not only the acquisition of new customers, but also the development of a commercial portfolio capable of generating recurring revenues over time. The commission percentages, the accrual criteria and the settlement methods will be contractually defined. Main

conditions:
Type: self-employed collaboration with VAT number. Mode: 100% Remote. Organization: flexible, for objectives and autonomous. Compensation: commissions on sales and recurring monthly fees. Market: B2B, Contact Center, Customer Care and BPO. Commercial development: national and potentially international.

What we offer
The opportunity to collaborate with a technology startup focused on the innovation of Contact Center and Customer Care processes through Artificial Intelligence. A business model oriented to the construction of long-term relationships, with the possibility of developing a customer portfolio and benefiting from recurring commission compensation according to contractual agreements. Direct collaboration with the technical and commercial team for the presentation and enhancement of NexoraSys AI solutions. Join the NexoraSys AI project We are looking for professionals with experience, commercial development skills and concrete knowledge of the Contact Center and Customer Care market. People capable of identifying new opportunities, building relationships with Enterprise customers and contributing to the spread of innovative technological solutions. NexoraSys AI Smart Solutions for a Better Future Website: www.nexorasystem.it