Head of Product

Epassi is Europe's leading digital employee benefits platform. We make employee benefits easy enough that people actually reach for them. An app that's always in your pocket. A network of 100,000+ service providers — gyms, restaurants, culture, transport, wellbeing and more — wide enough to fit every lifestyle, not just the average one. And we actively work to turn passive benefit holders into engaged employees. 36 million employees, 50,000 employers, 100,000+ service providers. Local in nine markets, built on one platform. The Financial Times has named us one of Europe's fastest-growing companies four years running. Backed by TA Associates and Warburg Pincus. Epassi — Wellbeing that works. Are you interested in joining of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users? If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in driving financial accountability, supporting strategic decisions, and enabling sustainable growth. Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets. Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions. We are currently hiring an Head of Product to be based in Milan. Your mission at Epassi Epassi is wellbeing that works. Our mission is to be Europe’s leading digital employee-benefits platform: one mobile app that brings all benefits together, recognised by the Financial Times as one of Europe’s fastest-growing companies. We have ambitious growth plans in Italy and we need a product leader and strategist to fuel them. As Head of Product, Italy, you own the Italian product strategy and lead the local product team. Your remit is our 3 sided marketplace in Italy, with our products for employers, consumer-grade products for employees and growth enablers for our merchant network & partners. You report to the Chief Product Officer, you are one of the Product Heads across Epassi’s markets, and you sit on the Italy management team. You partner with your engineering counterpart and our global technology teams to ship and grow our Italian market. Your Responsibilities Will Be The role has four focus areas, and we expect you to work in a data-driven and AI-native way across all of them. Product Strategy & Vision
• Define and own the product strategy for Italy, based on data, inputs from the country team and explain it clearly to internal teams and external stakeholders.
• Drive new ideas, business models and product segments. Use experiments, user research and industry insights to keep our products different and competitive.
• Agree long-term initiatives with leaders in the global Product area, so the Italy roadmap supports company goals. Product Execution
• Be hands-on with ideation, development, launch and iterations. Deliver on time and to a high standard. Turn features into measurable product-led growth.
• Scale our new platform in Italy and further improve our three-sided marketplace with Benefit products for employers, employees and merchants
• Build and improve processes for fast, high-quality decisions. Remove blockers and keep cross-functional work efficient. Organizational Leadership
• Build, mentor and manage a small team of Product Managers (and other individual contributors if needed). Give clear feedback and growth opportunities.
• Build strong partnerships with Engineering, Marketing, Legal, Sales, Business Development and other teams.
• Share product vision, progress and priorities with senior leaders, and secure their buy-in for key decisions as part of the Italy management team.
• Represent the product and the company with partners and at industry events, adapting your message to the audience: detail for technical teams, executive summaries for senior leaders. Technical Complexity & Collaboration
• Work with your engineering counterpart on technical trade-offs. Influence architecture decisions and shape long-term technology strategy.
• Solve ambiguous, hard problems with new technologies, product pivots or large-scale integrations. You’ll Be Successful In This Role If You
• Lead with data: you use metrics and evidence to set priorities, make decisions and measure product-led growth, and you challenge senior stakeholders with evidence
• Work AI-native: you use AI and automation by default in your daily workflows, expect your team to do the same, and work faster and better for it
• Team player: Serve as senior leader on the IT management team and collaborate well with your local peers. What You Should Bring
• 10 years of experience in product, with at least 3 years as a manager.
• Experience building and leading a product team.
• A data-driven way of working: you use metrics and evidence to make decisions.
• An AI-native way of working: you use AI and automation by default.
• Experience in B2B2C marketplaces and the benefits business (preferred). Your Language Profile
• Fluent in Italian & English

Location:
• Milan, with regular travel to the Vercelli office
• Working model: hybrid, 2 days a week in the office Why You Should Join Us
• You join one of Europe’s fastest-growing companies, with a mission to be Europe’s leading digital employee-benefits platform.
• You shape the product strategy of a market where Epassi has ambitious growth plans, with a seat on the Italy management team.
• You will see exciting challenges between 0 to 1 and 1 to 1000 launches with direct P&L impact
• You work in a team where AI and automation are used by default, and where you are trusted to challenge with evidence.