Critical Facility Technician
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Location:
Milan, Italy (Data Centre Operations) đź•’ Full-time | On-call role
About the Role
As a Critical Facility Technician, you will play a key role in ensuring our data centres operate smoothly, safely, and efficiently 24/7/365, supporting mission‑critical services and preventing downtime. You will be responsible for the inspection, operation, and maintenance of critical infrastructure, working in a highly technical and demanding environment that rewards expertise and reliability. 🔧
Key Responsibilities
• Perform preventive and corrective maintenance on mechanical & electrical systems
• Carry out routine inspections of critical equipment, rooms, and infrastructure
• Monitor and respond to alarms from systems such as BMS and PMS
• Act as first responder to incidents, ensuring proper escalation
• Execute isolations and reinstatement of Electrical, Cooling, Fire & Gas systems
• Ensure all plant equipment runs at optimal efficiency
• Manage and log work activities in the Ticketing and CMMS Systems
• Support cross-functional teams and manage service providers and suppliers
• Perform root cause analysis and support continuous improvement initiatives
• Ensure compliance with safety regulations, internal procedures, and SLAs
• Support IT infrastructure and network installations (rack, fibre, copper)
• Participate in customer interactions and technical solution discussions 🔄 Working Pattern Depending on operational needs, you will work under:
• Business hours with on-call duty for 24/7 coverage
• Working conditions and compensation follow local regulations and site agreements. 🎯 What We’re Looking For
• Background in Electrical or Mechanical disciplines (or equivalent experience)
• Experience in Data Center or critical environments (preferred)
• Strong troubleshooting and technical problem-solving capabilities
• Ability to work both independently and within a team
• Detail-oriented with strong operational awareness
• Comfortable using IT systems and operational tools
• Good communication skills, with fluent English ⚙️ Working Environment
• On-site role within high-availability Data Centers
• Strict adherence to Health & Safety standards and PPE requirements 🌟 Why Join Us?
• Work in a mission-critical, high-tech environment
• Be part of a collaborative and safety-focused team
• Gain exposure to advanced infrastructure and operational best practices
• Opportunity for continuous learning and professional development Equal Opportunity Statement Vaultica is committed to diversity and inclusivity in the workplace.
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