Sales & Customer Relationship Intern
17 ore fa
Milan, Lombardy, Italia
Artemest
Tempo pieno
600 € Tempo determinato
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Artemest celebra l’eccellenza dell’artigianato e del design contemporaneo italiani, riunendo oltre 1.000 tra i migliori maestri artigiani e marchi del Paese.
Fondata nel 2015 dal CEO Marco Credendino e dalla Direttrice Creativa Ippolita Rostagno, l’azienda nasce con la missione di condividere con il mondo la bellezza, la qualità e l’unicità del made in Italy.
Con sedi a Milano, Londra, Dubai, Miami e New York, Artemest collabora con clienti privati, interior designer e progetti di sviluppo su larga scala a livello internazionale, portando il savoir-faire italiano in contesti contemporanei e globali.
Posizione:
To enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern.
What will be your
key responsibilities
?
• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
• Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls
• Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
• Customer loyalty and retention initiatives
• Continuously evaluate internal customer care processes and propose business development initiatives
Requisiti:
Who are we looking for?
• Degree in languages or humanistic disciplines
• Passion for Sales & Design and a proactive approach
• Italian native, professional proficiency in English
• Good knowledge of French or Spanish will be considered a plus
• Exceptional problem solving and organizational skills, with strong orientation to results
• Able to manage relations and negotiations, with excellent communication skills
• Attention to detail, flexibility and entrepreneurial attitude Altre informazioni: Offer information:
• Duration: 6 months
• Working hour: full-time
• Monthly compensation: 600€
• Ticket restaurant provided according to the company policy Our Perks
• Positive workplace. We’re a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission.
• Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills.
• Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury. We are committed to fostering an inclusive workplace for everyone. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
key responsibilities
?
• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
• Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls
• Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
• Customer loyalty and retention initiatives
• Continuously evaluate internal customer care processes and propose business development initiatives
Requisiti:
Who are we looking for?
• Degree in languages or humanistic disciplines
• Passion for Sales & Design and a proactive approach
• Italian native, professional proficiency in English
• Good knowledge of French or Spanish will be considered a plus
• Exceptional problem solving and organizational skills, with strong orientation to results
• Able to manage relations and negotiations, with excellent communication skills
• Attention to detail, flexibility and entrepreneurial attitude Altre informazioni: Offer information:
• Duration: 6 months
• Working hour: full-time
• Monthly compensation: 600€
• Ticket restaurant provided according to the company policy Our Perks
• Positive workplace. We’re a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission.
• Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills.
• Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury. We are committed to fostering an inclusive workplace for everyone. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.