Key Account Manager Italy

ABYSSE CORP Created in 2003, the Abysse Corp group is the European leader in licensed pop culture merchandise. As designer, manufacturer and distributor, we work with over 100 active licenses across all key genres: o MANGA/JAPANIMATION: One Piece, Dragon Ball, Naruto, Death Note, Solo Leveling… o CINEMA/SERIES: Harry Potter, Lord of the Rings, DC Comics, Rick and Morty… o VIDEO GAMES: Pokémon, The Legend of Zelda, Animal Crossing… In 2007, the company created ABYstyle, the first European brand of geek merchandise created by fans for fans. More than 400 new ABYstyle products are developed each year: tableware, apparel, fashion accessories, luggage, decoration... In 2018, we launched ABYstyle Studio, our brand dedicated to collectible figures and replicas, including the SFC and Puchipop ranges. In 2022, Abysse Corp continued its expansion with the acquisition of Fariboles Productions, a French workshop renowned for its expertise in designing and crafting resin figures in strictly limited editions for collectors around the world. Today, our products are distributed through more than 5,000 customers across 37,000 retail outlets worldwide. ROLES We are seeking a Key Account Manager with solid commercial experience to join our Italian team in Rho (Milan). Reporting to the Southern Hub Director, you will develop key retail partnerships in Italy, grow existing accounts and win new business across licensed merchandise and kidult toys. You will work closely with the Italian sales team, our network of sales representatives and headquarters teams in customer service, logistics and marketing. This role suits a commercially driven professional who can manage customers independently and is ready to take on greater account responsibility. RESPONSIBILITIES Identify, open and expand business opportunities with key partners in the Italian retail market, focusing on licensed merchandise and kidult toys. Manage and develop a portfolio of retail accounts, building long-term relationships and proposing assortments suited to each customer. Develop and execute account plans to achieve sales objectives and profitable growth, with clear priorities and regular follow-up. Prepare commercial proposals and customer presentations, including in-store concepts, point-of-sale displays and promotional opportunities. Lead negotiations on listings, contracts and commercial terms in line with company guidelines and profitability objectives. Analyze stock, sell-in, sell-through and sell-out data to identify trends, improve account performance and recommend concrete actions. Coordinate with customer service, logistics and marketing to support account execution, product availability and customer satisfaction. Maintain accurate customer and opportunity data and deliver performance reports to the Southern Hub Director within agreed deadlines. WHAT WE ARE LOOKING FOR We are looking for a commercially driven professional with the following

qualifications:
Ideally 5 to 7 years of proven commercial experience in retail account management, key account management or business development, with evidence of growing accounts or winning new customers. Good knowledge of the Italian retail market (omnichannel) and organized retail. Experience in licensed merchandise, toys or pop culture products is a strong advantage. Ability to analyze sales and stock data and turn insights into practical commercial actions. Strong communication, presentation and negotiation skills, with the confidence to manage customer relationships independently. Advanced Excel proficiency and the ability to adopt and integrate digital tools, including Zoho, Power BI and AI solution, to enhance sales analysis and operational efficiency. Experience with CRM platforms, and knowledge of ERP systems is a plus ( SAGE, others). Fluent Italian and English; French is a BIG plus. A proactive approach to new business development, a strong sense of objectives accountability, and the ability to prioritize, adapt and follow through. Willingness to travel regularly throughout the assigned territory for customer meetings and commercial development.

WHAT WE OFFER
Work in an international company with teams and customers across Europe and beyond. Join a team working with some of the world’s most recognized entertainment, gaming, manga and anime brands. Take ownership of retail accounts and contribute directly to Abysse Corp’s development in Italy. Develop your commercial skills and account responsibilities within a growing B2B sales organization. Contract: Permanent with 6 months of probation period Start date: 2026

Location:
Rho (Milan), Italy. Working model: Hybrid (3 days office/ 2 days Home)

Working hours
Full-time; from 9.00 to 18.00 Compensation: Total gross annual compensation of €45,000–€55.000 comprising a fixed base salary and performance-based commissions. Final package will depend on relevant experience, with commissions linked to agreed sales targets. Abysse Corp is an equal opportunity employer. We value diversity in all its forms and are committed to building an inclusive workplace: all applications will be considered regardless of gender, age, origin, disability, religion or sexual orientation.