Design & Construction Project Manager

Fortidia is an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills. For our Headquarters in Milan, we are looking for a Design & Construction Project Manager to take full ownership of opening, relocation, and refurbishment projects for MBE Business Solution Centers across Italy, while providing technical guidance at an international level. In this role, the successful candidate will ensure strict adherence to MBE architectural and brand standards, oversee on-site execution and construction delivery, and lead a dedicated internal team.

Key Responsibilities
Project Lifecycle & Delivery
• End-to-End Project Execution: Manage the entire lifecycle of opening, relocation, and refurbishment projects for MBE Business Solution Centers across Italy from initial concept through to final delivery, including potential facility projects at Headquarters.
• Cost, Timeline & Quality Oversight: Monitor project schedules, expenditures, and execution quality, ensuring strict adherence to allocated budgets, milestones, and high construction standards. Design Standardization & Retail Innovation
• Architectural Standardization: Coordinate architectural design and store layout standardization across the network, ensuring brand consistency, aesthetic appeal, and operational efficiency.
• Retail Format Innovation: Drive the evolution of retail formats while continuously identifying opportunities to optimize construction workflows, materials, and cost efficiencies.
• Technical Guidelines & Manuals: Maintain and update official design guidelines, architectural manuals, and technical specifications for the Design & Construction Department. Stakeholder Management & International Coordination
• International Technical Support: Serve as the central technical and methodological reference point for international teams delivering worldwide projects.
• Vendor & Contractor Management: Select, coordinate, and oversee external partners, including architectural/engineering firms, general contractors, suppliers, and local authorities.
• Stakeholder Alignment: Act as a trusted liaison and mediator across diverse stakeholders, effectively aligning franchisees, internal corporate departments, and external technical consultants. Team Leadership & People Development
• Team Leadership & Mentorship: Lead, motivate, and mentor the internal design and construction team, fostering their professional growth, accountability, and technical excellence. Skills and

Qualifications:
• Bachelor’s or Master’s Degree, preferably in Architecture, Civil/Building Engineering, or Project Management.
• Minimum 5 years of experience in retail fit-out, design, and construction project management (preferably in franchising or multinational environments), with a proven track record of delivering complex projects on time, on budget, and to quality standards.
• Solid leadership and people development skills, with demonstrated success in coordinating multidisciplinary teams and external technical partners.
• Outstanding stakeholder management, mediation, and negotiation abilities, capable of aligning diverse commercial, operational, and technical interests.
• Advanced proficiency in Microsoft Excel and PowerPoint; fluency in Italian and full professional proficiency in written and spoken English.
• Availability to travel across the national territory for on-site visits and project assessments.
• Collaborative spirit, with appreciation of diverse perspectives.
• Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.

What we offer
• A vibrant international environment in a continuously growing company with many professional and personal development opportunities.
• Extensive training and development opportunities within the group.
• A multicultural organizational structure and team. Compensation: € 50.000 – € 60.000 total package. Final compensation will depend on experience, skills, and internal equity criteria aligned with our compensation framework. About Fortidia Fortidia is the brand identity of MBE Worldwide S.p.
A.
- a company headquartered in Italy
- and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce fulfillment, shipping, logistics, marketing and print solutions: Mail Boxes Etc. (outside the U.
S. and Canada.), World Options, PACK & SEND, PostNet, ParcelValue, Wing, GEL Proximity, AlphaGraphics, Kwik Kopy Australia, Multicopy, and Print Speak. In 2025, its platform
- including 3,200+ Business Solutions Centers in 56 countries with 14,000 associates
- served 900,000 business customers worldwide generating €1.4 bln (US$1.6 bln) of System-wide Gross Revenue. For more information, visit fortidia.com