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2 giorni fa

Turin, Piedmont, Italia Marabotto Giacomo & Figli S.r.l. Tempo pieno

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Company Description Viata is a new generation online pharmacy that combines convenient digital services with professional pharmaceutical advice. Customers can consult with licensed pharmacists and pharmacy assistants via online chat for guidance on products and health-related questions. The platform offers fast delivery, with orders placed before 7 p.m. shipped for next-business-day arrival. Viata maintains a broad catalog of around 25,000 items in stock, including vitamins, skincare products, nutritional supplements, and non-prescription medicines. The company focuses on accessible, reliable care and a user-friendly customer experience. Role Description The Sales Specialist role at Viata is a full-time, on-site position based in the Greater Milan Metropolitan Area. In this role, the Sales Specialist supports customers in selecting suitable products, explains key features and benefits, and provides clear, accurate information to guide purchasing decisions. The position involves handling in-person and phone inquiries, responding to customer needs promptly, and ensuring a positive experience that aligns with Viata’s standards of care and service. The Sales Specialist collaborates with the wider team to achieve sales targets, manages product displays and inventory in the sales area, and contributes to promotional activities and campaigns. This role also includes gathering customer feedback and sharing insights with management to improve processes and offerings. Qualifications
• Strong Communication skills, including the ability to explain product information clearly and interact effectively with diverse customers.
• Proven Customer Service skills, with a focus on responsiveness, empathy, and building long-term customer relationships.
• Demonstrated Sales skills, including consultative selling, upselling, and meeting or exceeding defined sales goals.
• Experience in Training or coaching team members on sales techniques, product knowledge, or customer interaction best practices.
• Background in Sales Management or contributing to sales planning, performance monitoring, and continuous improvement is an advantage.
• Experience in pharmacy, healthcare, or retail environments is beneficial; familiarity with over-the-counter products is a plus.
• Ability to work on-site full time in the Greater Milan Metropolitan Area and collaborate effectively within a multidisciplinary team.
• Relevant education or professional training in sales, business, pharmacy assistance, or a related field is preferred.

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