Dutch Speaking Customer Support Rep I Onsite in Portugal | Relocation Support

1 giorno fa

Milan, Lombardy, Italia WW Talents Tempo pieno 1.100 € Tempo determinato

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Whether you are already living in Portugal or considering relocating from abroad, this role offers the opportunity to join an international team, develop your professional skills, and experience life in Portugal. The Role As a Customer Support Representative, you will provide professional, efficient, and empathetic support to customers across different markets. You will handle customer inquiries, resolve issues, provide accurate information, and ensure a high-quality customer experience. Applicants must already have the legal right to work in Portugal. Visa sponsorship is not available for this position. Your Responsibilities Provide professional customer support through verbal and written communication Handle customer inquiries, requests, and complaints Identify customer needs and provide appropriate solutions Support more than one market when required Manage and retain large amounts of product and process information Troubleshoot customer issues and follow established procedures Handle disputes and sensitive situations professionally Prioritize tasks effectively and work with strong attention to detail Demonstrate active listening and empathy in every customer interaction Maintain a high level of service quality in a fast-paced environment Requirements Fluent verbal and written communication in Dutch C1 level of English Strong customer service and communication skills Excellent problem-solving and prioritization abilities Ability to learn, retain, and manage large amounts of information Strong attention to detail and organizational skills Ability to remain calm and professional under pressure Good stress management skills Strong empathy and active listening skills Comfortable working in a 24/7 rotational environment Ability to support multiple markets simultaneously Working Schedule Monday to Sunday 24/7 rotational shifts 5 days/week, 8 hours/day Salary & Benefits €1,100 gross/month paid over 14 salaries €7.63 food allowance per working day Welcome Bonus
- €4,000 This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment Relocation support for eligible candidates Relocation Support Candidates relocating from outside Portugal can benefit from: Accommodation in a shared building Accommodation details will be discussed during the interview process No flight ticket included Why Portugal? Take the opportunity to combine your international career with life in Portugal. Join a diverse working environment, gain valuable international experience, and develop your customer service career while living in one of Europe's most attractive destinations. Ready for your next career move? Apply now and take the next step toward your international career in Portugal

Dutch Speaking Customer Support Rep I Onsite in Portugal | Relocation Support

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Dutch Speaking Customer Support Rep I Onsite in Portugal | Relocation Support

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