Airport Passenger Support

2 mesi fa

Bergamo, Lombardy, Italia FlightHelp Tempo pieno 20 USD Tempo indeterminato
Airport Passenger Support (Freelance) Join Our On-Call Team at Bergamo International Airport: Help Passengers Claim Their Rights ​At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions. ​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Bergamo International Airport. ​This is a non-sales role focused purely on information sharing, passenger support, and professional representation. ​📋 Your Role &

Responsibilities:
​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details. ​Respond on Short Notice: Travel to the Bergamo International Airport arrivals area when notified. ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them. ​Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner. (Note: No airport security clearance is required for this role). ​💼

What We Offer
​High Flexibility: A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available. ​Great Compensation: 20$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5; ​Full Expense Reimbursement: Additional costs such as fuel, parking fees, or public transportation tickets are fully covered. ​ Performance Bonuses: Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities. ​👤 Candidate Profile ​

Location:
Residence in Bergamo, Italy or the surrounding area. ​Languages: Italian and English; any additional languages are a strong advantage. ​

Skills:
Reliable, punctual, and comfortable interacting with the public in a professional manner. ​📲 Interested in joining us? ​Applying is quick and easy Just make sure to add your phone number and mail to be able to contact you