E-mobility Service Engineer | EV Charging Infrastructure | Milan, Italy | Full-Time, Hybrid | €42,000–€55,000 + Performance Bonus

E-mobility Service Engineer | EV Charging Infrastructure | Milan, Italy | Full-Time, Hybrid | €42,000–€55,000 + Performance Bonus

Location:
Milan, Italy Working Pattern: Full-Time | Hybrid – Only 2 Days Per Month in the Milan Office

Salary:
€42,000–€55,000 Base + Performance Bonus Sector: EV Charging | Electrical Engineering | E-Mobility | Energy Infrastructure About the Opportunity EVEREC is working with a leading European EV charging infrastructure business that is expanding its technical operations team in Italy. With an established charging network, ambitious growth plans and the backing of a major international energy organisation, the business is looking to appoint an E-mobility Service Engineer to support the installation, commissioning, maintenance and optimisation of its charging infrastructure. This is an opportunity to join a growing business within the e-mobility sector, taking ownership of technical operations and contributing directly to the performance, reliability and continued expansion of its EV charging network. The successful candidate will be responsible for coordinating technical activities, monitoring charging infrastructure performance, resolving operational issues and working closely with internal teams, customers, suppliers and field technicians. Direct EV charging experience is highly desirable but not essential. Candidates with strong backgrounds in electrical engineering, field service, technical operations, energy infrastructure or similar technical environments are particularly encouraged to apply.

Key Responsibilities

- Coordinate the installation, commissioning, testing and retrofit activities of EV charging infrastructure across the network.
- Monitor the operational performance of charging stations and associated energy assets, ensuring high levels of reliability and availability.
- Identify, investigate and resolve technical faults affecting charging infrastructure and network performance.
- Analyse operational data, technical KPIs and recurring incidents to identify root causes and implement corrective and preventive actions.
- Manage technical escalations, ensuring effective communication between customers, suppliers, contractors and internal teams.
- Coordinate field technicians and external service providers during installation, maintenance, commissioning and troubleshooting activities.
- Conduct technical site inspections, field audits and infrastructure assessments to verify equipment condition and operational performance.
- Support the diagnosis and resolution of hardware, software and connectivity issues affecting EV charging stations.
- Contribute to preventive maintenance programmes and continuous improvement initiatives.
- Monitor infrastructure performance using technical monitoring platforms, reporting tools and operational dashboards.
- Support the development and optimisation of technical processes, operational procedures and service standards.
- Work closely with engineering, operations, customer support and external partners to improve charging network performance.
- Identify opportunities to improve charging infrastructure uptime, operational efficiency and customer satisfaction.
- Support the continued expansion and technical development of the company's EV charging network. Experience & Requirements
- Degree in Electrical Engineering, Computer Science or an equivalent technical discipline.
- Previous professional experience in technical operations, field service, electrical infrastructure, energy systems, EV charging or a related technical environment.
- Good understanding of electrical systems, technical equipment and troubleshooting processes.
- Experience coordinating technical activities, installations, maintenance operations or external service providers.
- Strong analytical skills, with the ability to interpret operational data, identify technical issues and develop effective solutions.
- Experience using monitoring tools, technical reporting systems or operational performance dashboards.
- Ability to manage technical escalations and coordinate solutions between multiple stakeholders.
- Excellent Microsoft Office skills, particularly Excel.
- Strong organisational skills and the ability to manage multiple technical activities independently.
- Good professional English.
- Proactive, reliable and comfortable taking ownership of technical challenges.
- Strong communication, problem-solving and stakeholder-management skills.
- Willingness to travel to charging infrastructure sites when required.
- Enthusiastic about EV charging, energy infrastructure and innovative technologies. Desirable Experience
- Previous experience working with AC or DC EV charging infrastructure.
- Knowledge of EV charging station installation, commissioning, maintenance or retrofit activities.
- Experience working for a Charge Point Operator (CPO), EV charging manufacturer, electrical contractor or energy infrastructure business.
- Understanding of charging network monitoring, remote diagnostics and technical fault management.
- Familiarity with EV charging communication protocols, charging management platforms or connected infrastructure.
- Experience with electrical testing, technical inspections or field audits.
- Knowledge of preventive maintenance, root cause analysis and operational performance improvement.
- Experience using SQL, Power BI, Databricks, Retool or similar data analysis and reporting tools.
- Understanding of electrical distribution systems, energy assets or grid-connected infrastructure.
- Experience coordinating suppliers, contractors and field service teams.
- Previous experience working within an international or rapidly expanding technology business. What's on Offer?
- Base salary of €42,000–€55,000, depending on experience.
- Performance-related bonus.
- Hybrid working with only 2 mandatory office days per month in Milan.
- Flexible

working hours
, offering excellent work-life balance.
- Opportunity to work temporarily from other EU countries through a flexible workation policy.
- Annual training and professional development budget of €5,000.
- Company pension scheme.
- Opportunity to join a fast-growing European EV charging infrastructure business backed by an established international organisation.
- Work with innovative charging technology and contribute to the expansion of sustainable transport infrastructure.
- Exposure to a wide range of technical activities, including commissioning, network monitoring, diagnostics and operational improvement.
- Collaboration with experienced engineering, operations and technical teams.
- Modern equipment, structured onboarding and access to professional development opportunities.
- Long-term career progression within the growing EV charging and e-mobility sector. Apply directly, or for any questions email nica.rey-jones@everec.co.uk