Concierge Agent | Season 2027

4 giorni fa

Chiusdino Toscana, TOS, Italia borgo santo pietro Tempo pieno
### About this job Based in Florence, Borgo Lifestyle Group is a collection of luxury lifestyle companies united by craftsmanship, creativity, and a pursuit of excellence. Our portfolio includes Borgo Santo Pietro, a 5-star luxury boutique hotel in Tuscany with two restaurants and a holistic spa; the Michelin-starred Saporium Firenze; Seed to Skin Tuscany, our luxury skincare brand known for its Green Molecular Science approach and found in leading spas and retailers worldwide, our sailing Yacht Satori and PN Homes, specialising in the restoration of historic properties in Italy Driven by innovation, beauty, and meaningful experiences, Borgo Lifestyle Group continues to grow internationally across hospitality, wellness, design, and luxury living. We are always looking for passionate, talented, and like-minded individuals to join our dynamic team. We are seeking a dedicated Concierge Agent for the 2027 season, who will create memorable guest experiences by anticipating guests’ needs, providing personalized recommendations and ensuring seamless arrangements throughout their stay at Borgo Santo Pietro. ### Main Responsibilities
- Act as a key contact for guests, creating and booking memorable experiences.
- Welcome guests upon their arrival and provide all the necessary information.
- Interact with guests and maintain a positive and professional attitude.
- Coordinate transportation, events, and other accommodations for optimal customer satisfaction.
- Foster a high-quality hospitality environment that leads to repeat business.
- Liaise and collaborate with other departments for a smooth communication flow. ### Candidate Profile
- Fluent level of English and Italian languages is required.
- At least one year of experience in a similar role in luxury hotels is an asset.
- Previous working experience in the Tuscany area is required.
- Strong written and verbal communication skills.
- Possess computer skills.
- Knowledge of LQA standards is preferred.
- Excellent customer service attitude.
- Outstanding organizational skills.
- Ability to work independently.