Operations Manager

4 giorni fa
Milan Lombardy, 25, Italia TNB Project Tempo pieno
Responsabile Banking Operations Guiderà i team KYC e Banking Operations, presidiando eccezioni e assistenza di secondo livello su conti, pagamenti e carte. Definirà processi, runbook ed escalation e governerà SLA e qualità dei partner in outsourcing. Cerchiamo almeno 8 anni in operations di core banking o pagamenti, con esperienza di coordinamento e conoscenza di SEPA, Instant, carte e KYC. È l’occasione per costruire da zero un modello operativo. Fund Operations Specialist Presidierà sottoscrizioni, switch, rimborsi e trasferimenti di fondi, garantendo cut-off, completezza degli ordini e riconciliazioni. Lavorerà con piattaforme di distribuzione, transfer agent, consulenti finanziari e partner in outsourcing fino alla chiusura dei casi. Cerchiamo 5-8 anni in fund operations, transfer agency o middle office fondi, con una conoscenza solida del ciclo dell’ordine. Completano il profilo precisione sui cut-off, ownership e voglia di contribuire a un progetto in fase di avvio. Securities Operations Specialist Gestirà ordini titoli, settlement, fail e corporate action, con attenzione alla tracciabilità MiFID e al controllo dei break. Coordinerà custodian, broker e partner in outsourcing e contribuirà a test, procedure e riconciliazioni. Cerchiamo 5-8 anni in securities operations, settlement o custody, con conoscenza del trade lifecycle e delle riconciliazioni titoli e cassa. Analisi strutturata e sensibilità al rischio sono essenziali. Specialista di Anagrafe Presidierà completezza e qualità dell’anagrafe clienti: dati anagrafici e fiscali, KYC, profilazione MiFID e cointestazioni. Gestirà controlli sui dati e anomalie con partner e consulenti e, nella fase di avvio, contribuirà alla migrazione della clientela. Cerchiamo almeno 5 anni in anagrafe clienti o middle office in banca, SIM o wealth management, con conoscenza di MiFID e KYC. Completano il profilo precisione, tenacia nella chiusura delle anomalie e attitudine al lavoro con la rete. Senior KYC Specialist Guiderà il presidio operativo di onboarding, KYC e antiriciclaggio: adeguata verifica ordinaria e rafforzata, PEP, sanzioni e titolare effettivo. Definirà triage, maker-checker ed escalation per il team, con reportistica su backlog, qualità e cause di scarto. Cerchiamo almeno 8 anni in KYC/AML operations, di cui almeno 2 nel coordinamento, con esperienza di remediation e ispezioni. Giudizio, prudenza e capacità di coaching sono essenziali. Payments & Cards Specialist Gestirà le eccezioni su pagamenti, carte e ATM: SCT, SDD e Instant, recall e reject, dispute, chargeback e alert antifrode. Coordinerà i partner in outsourcing e seguirà gli incidenti fino alla chiusura, tenendo informati filiale e consulenti. Cerchiamo 5-8 anni in payments o cards operations, con esperienza di incidenti, ticketing e gestione dei provider. Completano il profilo accuratezza, velocità e ownership fino alla chiusura.

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