Hospitality, Marketing and Social Media Coordinator
3 giorni fa
Montepulciano Tuscany, 52, Italia
Icario Wine & Tuscany
Tempo pieno
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Role Description
The Hospitality, Marketing and Social Media Coordinator at Icario Wine & Tuscany is responsible for overseeing guest experiences and promoting the winery’s brand and offerings. This on-site role, based in Montepulciano, includes managing daily hospitality operations such as coordinating tours, tastings, events, and reservations, and ensuring guests receive professional, welcoming, and informed service. The position also involves planning and executing marketing initiatives, including managing social media content, supporting digital campaigns, and collaborating on promotional materials and partnerships. The manager works closely with the winery team to align hospitality services with brand standards, collect guest feedback, and support sales through excellent customer engagement and follow-up. This is a full-time role that requires flexibility to work weekends, holidays, and peak tourism periods as needed.
Qualifications
- Hospitality and customer service skills, including experience managing guest-facing operations, events, or tourism activities.
- Marketing and communication skills, such as social media management, content creation, and basic digital marketing knowledge.
- Organizational and coordination skills, including scheduling, logistics management, and attention to detail in daily operations.
- Sales and relationship-building skills to engage visitors, support wine sales, and nurture partnerships with travel and hospitality partners.
- Language and interpersonal skills, ideally including professional fluency in English and Italian, with the ability to communicate clearly and respectfully with diverse guests.
- Knowledge of wine, wine tourism, or the hospitality industry, with a strong interest in Tuscan culture and regional products.
- Ability to work on-site in Montepulciano, maintain a professional appearance, and handle a schedule that includes weekends and holidays.
- Relevant education or training in hospitality, tourism, marketing, business, or a related field is preferred, along with prior experience in a similar role.
- Hospitality and customer service skills, including experience managing guest-facing operations, events, or tourism activities.
- Marketing and communication skills, such as social media management, content creation, and basic digital marketing knowledge.
- Organizational and coordination skills, including scheduling, logistics management, and attention to detail in daily operations.
- Sales and relationship-building skills to engage visitors, support wine sales, and nurture partnerships with travel and hospitality partners.
- Language and interpersonal skills, ideally including professional fluency in English and Italian, with the ability to communicate clearly and respectfully with diverse guests.
- Knowledge of wine, wine tourism, or the hospitality industry, with a strong interest in Tuscan culture and regional products.
- Ability to work on-site in Montepulciano, maintain a professional appearance, and handle a schedule that includes weekends and holidays.
- Relevant education or training in hospitality, tourism, marketing, business, or a related field is preferred, along with prior experience in a similar role.