Field Service Engineer
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Experteer OverviewAs a Field Service Engineer, you enable a flawless fitness experience by repairing and maintaining Technogym equipment on-site.
You work within the Services team to meet customer SLAs and drive reliable, high-quality service.
You will perform root-cause analyses, diagnose issues, and implement effective solutions with hands?on technical skills.
This role offers hands?on impact across diverse sites, contributing to customer satisfaction and equipment performance in a global brand.
You join a culture that values growth, wellbeing, and continuous improvement.
Retribuzione / BenefitsPerform on-site repairs and maintenance to meet customer SLAsConduct root?cause analysis and identify proper parts and solutionsManage stock and inventory of partsEducate customers on technical use and care of equipmentDocument work orders and service reports according to proceduresSchedule and communicate on?site visits and ETA with customersPerform light preventive maintenance and issue proactive detectionsEscalate issues when needed and report service data per proceduresMaintain safety of equipment and vehicles per Health & Safety rulesAttend training on new technologies and product releasesDevelop and maintain Master Certification level for elite expertiseResponsabilità3–5 years in a similar field service or technical maintenance roleStrong mechanical skills with hands?on experience in machinery or fitness equipmentBasic electronics/electrical troubleshooting knowledgeProven ability to identify, test, and resolve technical issues efficientlyExperience with hand tools, measuring instruments, and mobile diagnostic appsKnowledge of IT networking or connected devices (a plus)Excellent time management and organizational abilitiesExperience managing service visits and maintenance ordersStrong communication and customer service skillsTeamwork mindset and commitment to continuous improvementRequisiti fondamentalicompetitive salary (RAL 35,**,000)growth opportunitieswellbeing focusequal opportunities employertraining and certificationsupportive culture#J-*-Ljbffr
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