Italian Speaking Customer Support Representative
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Continuando accetti i nostri Termini & Informativa sulla privacy.
Location:
lisbon, portugallanguage requirements: fluent italian (c1/c2) and working english (b2)position overview: we are expanding our lisbon team and are looking for italian?speaking customer service representatives. you will be the primary interface for italian?speaking customers, handling calls, emails and live?chat inquiries.
Work model: on?site presence required at our lisbon office; remote work is not available. Availability: immediate onboarding preferred. Work authorization: eu/eea citizenship, a valid eu passport or a portuguese work permit.
handle incoming calls, email inquiries and live?chat queries from italian?speaking users in a polite, professional and empathetic manner.
assess customer difficulties, isolate primary causes and deliver precise, tailored solutions.
record detailed notes of conversations, ticket statuses and resolutions in the crm system.
achieve key operational targets such as csat, fcr and aht.
participate in ongoing training to stay up?to?date on software features and company procedures.
native or c1/c2 fluency in italian (written and oral).
minimum b2 proficiency in english.
full flexibility to work a 24/7 rotating schedule (5 days per week).
excellent communication, active listening, resilience under stress and problem?solving skills.
Schedule & contract: full?time, 40hours per week, rotating 24/7 shifts.
option a – local offer for lisbon residents: €**,33 gross monthly base, housing assistance.
option b – relocation offer: €**,00 gross monthly base, private shared apartment with utilities covered, flight reimbursement and airport pickup after trial period.
paid training and professional growth pathways (qa, team leadership).
complimentary private health coverage after six months and mental?health support.
group outings, sports clubs and a welcoming workplace culture.
-
Italian Speaking Customer Support
2 giorni fa
Sant'Antonio Abate, Campania, Italia Cb Talents Tempo pienoTurn your Italian and English into a career in one of Portugal's most charming coastal cities. Join an international team supporting customers in the healthcare and medical devices space, a role where your work makes a real difference to people's daily lives.Location: Porto, PortugalWork Model: On-siteLanguages: Italian (fluent) + English (C1)Schedule:...
-
Sant'Antonio Abate, Campania, Italia Fh Collective Academy Tempo pienoFH Collective Academy is seeking an Italian-speaking Customer Service Representative for a fully remote role located in Greece. You will support users in Italian and English across multiple channels, resolve issues, and contribute to a safe online community.The role emphasizes strong communication, problem-solving, and a customer-first mindset, with a...
-
Italian-Speaking Customer Support Specialist
3 giorni fa
Sant'Antonio Abate, Campania, Italia Ignite Tempo pienoIgnite is hiring an Italian-speaking Customer Support Representative in Lisbon, Portugal. The role requires on-site presence with 24/7 rotating shifts and fluency in Italian (native or C1/C2) plus at least B2 English for internal collaboration and software navigation.You will handle calls, emails, and live chat, record interactions in the CRM, and strive to...
-
Sant'Antonio Abate, Campania, Italia Fh Collective - Academy Tempo pienoFH Collective - Academy invites Italian-speaking professionals to join our fully remote customer support team serving Greece, with full relocation and training support.In this role, you will provide Italian language support via phone, email, and chat, resolve inquiries, and document interactions while upholding service quality.You must be fluent in Italian...
-
Italian-Speaking Customer Support — Remote
3 giorni fa
Sant'Antonio Abate, Campania, Italia Rdn Cons Tempo pienoRDN CONS is seeking Italian-speaking professionals to join its international Customer Support team in Greece. This is a first international opportunity with fully paid relocation and the option to work remotely from anywhere in Greece.No prior experience is required; you will receive training and ongoing support while learning to assist customers via phone,...
-
Italian-Speaking Customer Support Agent
3 giorni fa
Sant'Antonio Abate, Campania, Italia Fh Collective - Academy Tempo pienoThis is a fully remote role within Greece, with a full relocation package provided.Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity...
-
Italian-Speaking Customer Support
2 giorni fa
Sant'Antonio Abate, Campania, Italia Rdn Cons Tempo pienoLooking for your first international job opportunity ?We are looking for Italian speakers who would like to start or develop their career in Customer Support while experiencing life in Greece.Previous customer service experience is welcome, but not required . What matters most is your communication skills, motivation and willingness to learn.A fully paid...
-
Italian-Speaking Customer Support Representative
2 settimane fa
Sant'Antonio Abate, Campania, Italia Cross Border Talents Tempo pienoLocation:GreeceWork Model: Remote, Greece-basedEmployment Type: Full-timeLanguage Requirement: Italian and EnglishAbout The Role We are hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece .In this role, you will support Italian-speaking customers through phone and digital channels ,...
-
Italian-Speaking Healthcare Support
15 ore fa
Sant'Antonio Abate, Campania, Italia Cb Talents Tempo pienoCB Talents in Porto, Portugal is hiring a bilingual customer support specialist to join an international team serving healthcare and medical devices customers. The role is on-site with rotating shifts, 24/7 operation, and occasional night duties.You will support customers in Italian and English, resolve queries with empathy and accuracy, and manage product...
-
Sant'Antonio Abate, Campania, Italia Eco Plus Solutions Ab Tempo pienoEco Plus Solutions AB is expanding its Lisbon team and seeks Italian-speaking customer service reps to be the primary interface for Italian customers. You will handle calls, emails, and live chat with a focus on polite, professional, and empathetic service.The role requires on-site presence in Lisbon, with a 40-hour work week and a rotating 24/7 schedule....