English To Ukrainian Review Lead For Ui, Marketing

This freelance opportunity is ideal for an experienced Ukrainian linguist with a strong background in localization quality assurance and language quality governance.
You'll serve as the primary linguistic quality expert for a major global technology client, ensuring consistent standards across user interfaces, marketing, product, legal, informational, and support content.
Working closely with reviewers, post-editors, and client stakeholders, you'll translate quality expectations into practical guidance and measurable improvements.
You'll lead calibration activities, coach linguists, manage escalations, and ensure arbitration decisions are evidence-based and aligned with client expectations.
With approximately 24 hours of work per month, this remote engagement offers ongoing collaboration with global teams on high-visibility technology products.
You'll also contribute to continuous improvement by identifying recurring quality issues and strengthening localization practices across the language community.
Accountabilities
Own localization quality standards:
Define and maintain a shared understanding of quality expectations for English-to-Ukrainian content across UI, marketing, product, informational, legal, and support materials.
Analyze client requirements:
Review style guide and glossary updates, assess their impact on content types and quality categories, and document changes and evolving expectations.
Monitor client feedback:
Track corrections, feedback, and decisions from the client's Language Manager during calibration sessions and quality discussions to ensure practical expectations are reflected in daily work.
Drive community alignment:
Organize regular alignment roundtables and publish monthly quality reports covering performance, priority improvement areas, style guide updates, recurring errors, and arbitration outcomes.
Coach and develop reviewers:
Provide individualized feedback using specific examples, conduct shadowing sessions, and deliver targeted training based on real quality and alignment data.
Improve linguistic standards:
Identify recurring justification patterns and quality issues, develop evidence-based style guide proposals, and share cross-locale insights with the quality management team.
Manage client communication:
Act as the primary linguistic point of contact for the client's Language Manager, handling clarifications, quality discussions, escalations, and expectation tracking.
Oversee arbitration quality:
Ensure that all arbitration cases submitted to the client are valid, well-documented, and supported by clear evidence.
Monitor quality performance:
Take ownership of the locale's review service score, including RQE audit results and alignment performance, while tracking error concentrations, severity trends, and consistency.
Support continuous improvement:
Reduce recurring quality discrepancies, strengthen collaboration between reviewers and post-editors, and improve alignment with client standards over time.
Requirements
Relevant experience:
Three to five or more years of experience in Localization Quality Assurance (LQA), senior language leadership, quality governance, or a closely related role.
Client and stakeholder management:
Demonstrated experience serving as the primary point of contact for client Language Managers, managing formal arbitration and escalation processes, and resolving linguistic disagreements professionally.
Localization quality expertise:
Strong practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, severity mapping, and quality audit methodologies.
Style guide analysis:
Ability to interpret style guide and glossary changes, identify implicit client expectations, and apply appropriate quality tolerances across different content types, such as marketing, legal, and UI.
Coaching and facilitation:
Hands-on experience delivering one-to-one reviewer coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
Analytical skills:
Ability to identify error patterns, monitor severity drift and alignment scores, interpret quality data, and turn recurring issues into actionable improvements.
Language proficiency:
Native-level Ukrainian and professional-level English, with excellent written communication and linguistic judgment in both languages.
Communication and conflict resolution:
Strong facilitation, negotiation, stakeholder management, and evidence-based decision-making skills.
Preferred experience:
Previous involvement in major technology localization programs and familiarity with calibration or alignment tools.
Location eligibility:
Must be physically located in an approved country.
Poland is an eligible location.
Onboarding requirements:
Successful candidates must complete a background che