Field Service Engineer
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OverviewRandstad Inhouse, Pharma Specialty is looking for an Field Service Engineer on behalf of a well-established multinational corporation in the chemical-pharmaceutical industry.
Work site: full remoteRetribuzione annua: *€
- *€Esperienza 2 anniResponsabilitàRoles and
responsibilities:
Install, upgrade, maintain, and repair advanced medical systems used for 3D cardiac mapping and electrophysiology procedures.
Independently manage your service territory (Europe), including planning and prioritizing weekly activities.
Diagnosing and resolving equipment malfunctions promptly and effectively.
Travel extensively within the assigned region and occasionally across Europe, including on short notice.
Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives.
Accurately document service activities in the Service Management System.
Communicate technical issues, risks, and improvement opportunities to management.
Adhere strictly to company health, safety, and environmental standards.
QualificheYou will also bring:Bachelor's degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering.
Valid driver's license.
Proficiency with standard test equipment (e.
G., digital multimeter, safety tester).
Excellent written and verbal communication skills in English.
Fluency or strong proficiency in Second Language is a huge advantage.
Ability to work flexible hours, including weekends and off-hours, when required.
Previous experience in field service or the medical device industry is preferred.
Strong organizational and problem-solving skills.
Physically able to lift and move equipment up to 35 kg, with frequent standing and bending.
Strong commitment to safety and quality standards.
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