Technical Support Equipment Specialist

ppSelect how often (in days) to receive an alert: /p pBecome a Part of the Marelli team.
We are a global independent automotive supplier with a passion for performance and speed.
We are pioneers of the future of mobility.
Our story is built on innovation and manufacturing excellence.
/p pEvery day, we drive change and co-create what comes next.
Our purpose is simple yet ambitious: "Let's push the boundaries together. We aspire to shape future mobility dreams and turn them into reality." /p pJoining the Marelli Aftermarket team means becoming a part of something bigger, a place where you can explore your potential, pioneer innovation.
Magneti Marelli Parts Services is the commercial division of Marelli, distributing spare parts, automotive components and know-how to workshops through a network of distributors on the independent aftermarket.
/p pAs a global yet fast-evolving company, we're looking for team members who want to grow and evolve with us.
/p h3bAbout the Position: /b /h3 pWe are looking for a Technical Support Equipment Specialist to join the Technical Equipment team, reporting directly to the Technical Equipment Manager.br/This position is based at our office in Corbetta (MI).
br/ /p h3bYour Responsibilities will be: /b /h3 ul liTechnical support via phone and online (ticketing) for workshops affiliated with the Checkstar network and outside the network; /li liAnalysis and management of automotive technical requests, using professional databases (electrical diagrams, procedures, technical documentation); /li liSupport for activation, use, and troubleshooting of diagnostic equipment and workshop tools; /li liContribution to the creation of technical content (Tech Blog, reserved areas, supporting documentation); /li liSupport for the development and validation of technical equipment and software (functional tests, debugging); /li liSecond-level technical support for products and equipment through remote systems for product installation and support, with constant interface towards suppliers and customers; /li liDevelopment and updating of technical and commercial product documentation; /li liDirect work alongside senior staff for skills transfer and technical continuity.
/li /ul h3bWhat Qualifications you will bring: /b /h3 ul liEducation: Technical diploma or Bachelor's degree in Electronic Engineering / Mechatronics /li liForeign languages: English (spoken and written) /li liExperience in companies in the sector or companies involved in equipment development and/or technical support in the automotive sector.
/li liAvailability for occasional travel within the relevant EMEA geographic area /li /ul h3bOther skills that we would welcome: /b /h3 h3bSoft Skills: /b /h3 ul liStrong customer orientation and problem-solving skills /li liAbility to manage priorities and multitasking /li liAttitude for continuous learning and professional growth /li liExcellent communication and interpersonal skills /li liPrecision and attention to detail /li liProactivity and motivation to develop advanced technical skills with passion and critical thinking /li /ul h3bHard Skills: /b /h3 ul liKnowledge of automotive systems operation (petrol, diesel, hybrid, electric) /li liFamiliarity with diagnostic tools and workshop equipment /li liUnderstanding of electrical diagrams and technical documentation /li liBasic knowledge of other automotive systems /li liUse of IT tools (Office suite, technical databases, digital tools, Android) /li liInterest and aptitude for developing software and technical equipment /li /ul h3bExpectations from you in this position: /b /h3 ul liStrong analytical and organizational skills.
/li liAttitude to work under pressure and meet deadlines.
/li liGood individual work organization skills.
/li liFostering a positive and collaborative work environment.
/li liCritical thinking and mental flexibility.
/li liMethodical, proactive and curious approach.
/li liAbility to relate with other functions.
/li /ul h3bWhat does this position offer you: /b /h3 ul liFast-paced yet supportive and high-performing international team with an inspiring ambition to transform the future of mobility.
/li liSupport in onboarding and further training that will set you up with Marelli's speed.
/li liA hybrid work model, helping you to achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful co-creation time in the office.
/li /ul pThis position offers an initial gross annual salary of € **, plus additional compensation elements, including variable incentives and benefits, in accordance with Marelli's company policies.
/p h3bTake the next step: /b /h3 pbTogether, we will drive the world towards a safer, greener, and better-connected future.
/b /p pAre you ready to make your mark, shape the future of the automotive industry, and drive the growth of the Aftermar