Front Office Manager — Guest Experience Leader

14 ore fa

Ne, Liguria, Italia Tempo pieno

Empresaconfidencial is hiring a Front Office Manager for one of its properties in Europe.
You will lead the front office and guest experience team to ensure a smooth, personal stay from booking to check-out, working closely with Housekeeping, Maintenance and Revenue.
Responsibilities include directing the reception and guest services, managing check-in/check-out processes, handling guest requests and reviews, coordinating with other departments, and driving upsell opportunities to grow ancillary
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