Senior Consultant

Questa posizione è in Marsh McLennan Il processo di selezione sarà interamente gestito Marsh McLennan.
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- Company: Marsh Risk Description: Senior Consultant
- AI Analyze, map, and redesign business processes to identify inefficiencies, pain points, control gaps, and automation opportunities, with a particular focus on AI-enabled transformation initiatives; Support clients in the assessment and reengineering of operational and control processes, leveraging AI, process mining, intelligent automation, and advanced analytics solutions.
Gather and formalize business and functional requirements, translating client needs into actionable process improvement roadmaps and technology-enabled solutions; Contribute to the design and implementation of AI use cases aimed at improving process efficiency, strengthening controls, reducing manual activities, and enhancing decision-making; Work closely with business, risk, compliance, audit, and technology stakeholders to ensure that process transformation initiatives are aligned with governance, regulatory, and internal control requirements; Support the execution of diagnostic assessments, gap analyses, and target operating model designs in the context of business transformation and innovation programs; Contribute to project delivery across the full lifecycle, from current-state analysis and solution design to implementation support, testing, go-live, and change management; Mentor junior team members and contribute to the development of internal methodologies, assets, and thought leadership on AI-driven process transformation; Build Business Intelligence and Advanced Analytics solutions for dynamic reporting, risk monitoring dashboards, and early warning systems; Interact with clients and all stakeholders involved in the projects, presenting results and strategic recommendations clearly and effectively.
What you need to have: Master's degree or higher in Management or Industrial Engineering, with excellent academic results; Proven experience in consulting projects with proven expertise in the following areas: Good understanding of AI-enabled business transformation, including the application of Artificial Intelligence, intelligent automation, process mining, or analytics to improve business processes Consulting projects focused on business process analysis, process reengineering, operating model review, or transformation initiative Solid experience in gathering business and functional requirements, process mapping, drafting functional specifications, and supporting the implementation of technology-driven solutions Experience in interacting with multiple stakeholders, facilitating workshops, and presenting complex topics clearly to both technical and non-technical audiences Strong project management attitude, attention to detail, and ability to manage workstreams autonomously in a client-facing environment Excellent knowledge of PowerPoint and Excel; familiarity with process mapping and workflow documentation tools is a plus Fluent Italian and English, both written and spoken What makes you stand out: Experience in AI transformation projects with a specific focus on process optimization, redesign, governance, and adoption Knowledge of LLM models: prompt engineering, Retrieval-Augmented Generation (RAG), orchestration of AI agents and copilots, evaluation of model performance, and application of guardrails and governance mechanisms to ensure reliability, explainability, and compliance in business processes Experience in internal controls, internal audit, compliance, or assurance-related projects, as well as familiarity with the most widely used risk management frameworks (e.g., ISO *, COSO Framework), with the ability to connect process reengineering initiatives to control frameworks and verification needs Knowledge of process mining tools and methodologies for identifying bottlenecks, deviations, and improvement opportunities Familiarity with risk and control frameworks, governance models, and operating models in regulated or complex environments Experience in projects involving the review of end-to-end processes within finance, operations, procurement, compliance, or risk functions Knowledge of low-code / no-code and workflow automation platforms (e.g., Power Platform, Power Automate) and their use in process transformation initiatives Relevant certifications in process improvement, project management, audit, or risk management Knowledge of advanced Data Visualization tools (Power BI, DAX, Qlik) and Data Management tools (e.g., Azure, SQL, SAS) Why join our team: An international, cross-business network with leaders in Strategy, Risk, and People professional services The opportunity to design and apply innovative risk solutions in practice for use by the Italian Public Administration (e.g., central government bodies and public-owned companies) and the private sector

What we offer
The position is offered on a permanent basis.
We propose a gross annual s