Spa Therapist

6 ore fa

Firenze, Toscana, Italia Collegio Alla Querce Tempo pieno

Job Description At Auberge Collection, wellbeing is an essential part of the art of hospitality, shaped by thoughtful care, meaningful rituals, and a genuine understanding of each guest's needs.
As a Spa Therapist at Collegio alla Querce, you will create moments of relaxation and renewal through personalised treatments, expert techniques, and a naturally attentive approach.
With your professionalism, sensitivity, and commitment to wellbeing, you will help each guest feel restored, cared for, and truly present.
This role is an invitation to create the extraordinary.
Personalised Treatments Guest Care Deliver a range of spa treatments, including massages, body therapies, and facial treatments, in line with your qualifications and the Spa's service standards.
Consult with guests to understand their preferences, expectations, and wellbeing needs, adapting treatments whenever appropriate.
Create a calm, welcoming, and professional atmosphere, ensuring each guest feels comfortable and cared for throughout their experience.
Provide thoughtful recommendations for treatments and wellness rituals based on individual needs and preferences.
Respect guest privacy and maintain the highest standards of discretion and professionalism.
Spa Experience Service Excellence Prepare treatment rooms with care, ensuring all equipment, linens, products, and amenities are ready before each appointment.
Welcome guests warmly and guide them through their treatment experience, explaining procedures and answering questions where appropriate.
Maintain a mindful and attentive presence throughout each treatment, ensuring comfort and wellbeing.
Follow up on guest feedback and communicate relevant preferences or concerns to the Spa team.
Contribute to a seamless and memorable wellness experience through attention to detail and heartfelt service.
Spa Operations Standards Maintain treatment rooms, equipment, and work areas in impeccable condition.
Follow all hygiene, sanitation, health, and safety procedures in accordance with property standards.
Monitor the availability of treatment products and supplies, communicating replenishment needs to the relevant team members.
Support the smooth running of daily Spa operations, including appointment preparation and coordination with colleagues.
Handle Spa products and equipment responsibly, following established procedures.
Product Knowledge Team Collaboration Develop a strong knowledge of the Spa's treatments, products, and wellness offerings to provide informed recommendations.
Collaborate with the Spa team and other hotel departments to ensure a coordinated and personalised guest journey.
Participate in training sessions and continuously develop technical skills and product knowledge.
Contribute to a supportive team environment, sharing knowledge and maintaining consistent service standards.
Qualifications Qualifications: Minimum of 3 years of experience as a licensed massage therapist and/or esthetician, with proven expertise in delivering high-quality treatments.
Experience in a luxury Spa or hotel Spa environment is highly preferred.
Personal excellence in communication, professionalism, and a genuine passion for the healing arts.
Strong interpersonal skills, with a polished and approachable demeanor, ensuring every guest feels valued and cared for.
Attention to detail, with the ability to maintain impeccable hygiene, sanitation, and organization standards in all Spa areas.
Advanced proficiency in English, both spoken and written; additional languages are highly desirable.
Ability to work a flexible schedule, including weekends, and holidays, in accordance with Spa operational needs.
Position Details: CCNL Federturismo Employment Type: Seasonal; Full-time Salary Range: € ** gross per year / 14 months Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.
While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in **** and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automot