Filed Service Engineer

17 ore fa

Montà, Piemonte, Italia Jefferson Wells Italia Tempo pieno

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Our Client is a prestigious and consolidated Multinational Company, leader in the Industrial sector.
To reinforce its structure, commissioned us to select the following professional figure
Field Service Engineer – Testing Machines
Tasks
Provide on-site support for the product range, including, but not limited to calibration, maintenance and basic troubleshooting of materials testing systems in Italy.
Proactively look for leads for new tools/machines, accessories and other services.
Be familiar with the company's product life cycle in order to be able to advise customers regarding obsolescence.
Report on competitive equipment and activities at customer sites.
Ensure that adequate preparation and planning is made before each visit so that the job is completed correctly without the need for further follow up visits.
Ensure that planning for visits including travel is carried out in the most cost-efficient way.
Deliver basic software training to customers, when required.
Reponsible for quality of own work and ensure all administration is accurate and up to date, to the latest company requirements using the tools provided.
To submit expenses and other paperwork within the required timeframe.
Contribute to the company's efforts to improve customer satisfaction, reduce costs and improve quality and other process's as required.
Perform other ad hoc duties as may from time to time be requested.
Skills
High school diploma relevant technical discipline: mechatronics, mechanics, electrical, electronic engineering or equivalent
Troubleshooting experience with electromechanical/electronic systems.
Solid experience in the same role
Basic awareness of costs and own impact on margin
Well organized with good time management skills
Good written and verbal communication skills
Excellent interpersonal skills, flexible, resilient, open minded
Team player and strong Customer oriented
Good English both oral and written
Willingness to travel frequently - The area of operation is central and southern Italy, with initial training taking place at the Turin office
Location:
Italy (Central and Southern Italy + province of Turin)
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