Strategic Client Relations Manager

16 ore fa

Bardi, Emilia Romagna, Italia Altro Tempo pieno

UPS is seeking a customer service professional to act as a central point of contact for Service Management, handling problem resolution and shipment documentation for clients. You will build strong relationships with customers, coordinate with internal teams, and ensure service levels are met while addressing complaints and CAPAs.
Responsibilities include advising on required documentation, processing shipment requests, and maintaining knowledge of Marken products and services to support client