Quality Assurance Manufacturing Manager

5 giorni fa

San Miniato, Toscana, Italia Baker Hughes Tempo pieno

Overview
In this role you will lead the management of manufacturing-related quality issues identified at customer sites, bridging Manufacturing, Engineering, Quality, and Field Services. You will drive containment, root cause analysis, and corrective actions, turning field feedback into durable process improvements. You'll manage governance with customers and projects, monitor field quality metrics, and push continuous improvement across the product lifecycle. This is a hands-on opportunity to shape quality across manufacturing and field operations in a global energy-tech environment.
Retribuzione / Benefits
Contemporary work-life balance policies
Comprehensive private medical care options
Life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
Responsabilità
Lead Customer-Site Manufacturing Issue Management and coordinate containment actions to protect project schedules
Oversee resolution of non-conformances identified during Installation, Commissioning, Start-up, and Operation at customer sites
Support concession and deviation reviews ensuring contract compliance and risk assessment
Lead cross-functional investigations for Root Cause Analysis and corrective actions across Manufacturing, Engineering, Quality, Supply Chain, and Field Services
Establish and maintain a feedback loop between customer sites and manufacturing facilities; deploy lessons learned
Engage in customer meetings, project reviews, and quality governance forums as a trusted quality representative
Develop and report field quality KPIs; analyze trends to identify systemic risks and drive reduction of field escapes
Provide technical leadership to implement preventive measures and promote quality ownership throughout the lifecycle
Support Operational Excellence initiatives focusing on First Pass Yield, Right First-Time, defect reduction, and Lean/Six Sigma projects
Requisiti fondamentali
Bachelor in Engineering
Significant experience in Manufacturing, Quality Assurance/Control, Field Quality, Operations, or Industrialization
Proven field experience supporting Installation, Commissioning, Start-up, or Service activities of industrial equipment
Strong understanding of manufacturing processes, quality systems, and product lifecycle management
Experience leading Root Cause Analysis and corrective action programs in complex industrial settings
Knowledge of Quality Management Systems (ISO ** or equivalent)
Ability to coordinate multiple projects and global cross-functional teams
Demonstrated project management and stakeholder management skills
Fluent English and Italian
Technical knowledge of Energy, Oil & Gas, Turbomachinery, Compressors, Gas Turbines or similar industrial products
Analytical thinking
Clear communication
Problem-solving
Quality Management Systems (ISO
**)
Root Cause Analysis and corrective actions
Lean, Six Sigma and structured problem-solving methodologies