Euc Level- 1
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Continuando accetti i nostri Termini & Informativa sulla privacy.
Position:
EUC Level 1 Technician (End User Computing)
Experience:
1–3 Years
Employment Type:
Full-Time
Work Location:
Onsite
Postal Code: *
Job Summary
We are looking for an experienced and customer-focused EUC Level 1 Technician to provide onsite technical support to end users.
The candidate will be responsible for troubleshooting desktop and laptop issues, hardware installation, software configuration, and basic network connectivity.
The ideal candidate should have hands?on experience in Windows environments, desktop support, hardware troubleshooting, and IT service management.
Key Responsibilities
Provide Level 1 onsite technical support for desktops, laptops, printers, and peripherals.
Install, configure, and troubleshoot Windows operating systems.
Perform hardware diagnostics, replacement, and break/fix activities.
Support Microsoft Office 365 applications, including Outlook, Teams, and OneDrive.
Troubleshoot basic network connectivity issues, including LAN, Wi?Fi, VPN, and TCP/IP.
Assist with user account management, password resets, and Active Directory.
Perform hardware installation, device deployment, upgrades, and configuration.
Support IT asset management, inventory tracking, and equipment maintenance.
Log, update, and manage incidents and service requests through ticketing systems.
Follow established SOPs, ITIL processes, and SLA requirements.
Escalate complex technical issues to Level 2 support teams.
Maintain proper documentation of incidents, troubleshooting steps, and resolutions.
Required Technical Skills
Windows * troubleshooting and configuration.
Desktop and laptop hardware support.
Microsoft Office 365.
Active Directory fundamentals.
Basic networking: TCP/IP, DNS, DHCP, LAN and Wi?Fi.
Printer and peripheral troubleshooting.
Hardware installation and replacement.
Remote desktop and basic IT support tools.
Ticketing systems such as ServiceNow or equivalent.
Required Qualifications
Diploma or degree in Information Technology, Computer Science, or a related field.
1–3 years of experience in Desktop Support, EUC, or IT Technical Support.
Strong troubleshooting and problem?solving skills.
Good verbal and written communication skills.
Customer?focused approach and ability to work independently onsite.
Preferred Certifications
CompTIA A+
Microsoft certifications
ITIL Foundation
Customer service and communication.
Incident management and troubleshooting.
Time management and prioritization.
Team collaboration.
Ability to meet SLA requirements.
Interested candidates:
Please share your updated resume along with your current location, work authorization, expected salary/hourly rate, and availability.
#J-*-Ljbffr
-
Bardi, Emilia Romagna, Italia Sopliance Inc. Tempo pienoSOPliance Inc. is seeking an EUC Level 1 Technician to provide onsite end-user computing support for desktops, laptops, printers, and peripherals.The role emphasizes troubleshooting Windows *****, hardware diagnostics, software configuration, and basic network connectivity, with opportunities to work within ITIL-aligned service processes and incident...
-
Bardi, Emilia-Romagna, Italia Westinghouse Electric Company Tempo pienoSelect how often (in days) to receive an alert:Scorra la pagina per visualizzare tutti i requisiti del lavoro e le responsabilità che i candidati selezionati dovranno assumersi.Company: Westinghouse Electric Italy SpALocation:Monfalcone, ITWelcome to the future of nuclear energy, where Westinghouse Electric Company is leading the field with expertise and...
-
Remote Service Engineer – Italy
22 ore fa
Bardi, Emilia-Romagna, Italia GoodWe Tempo pienoGoodWe Europe is seeking a Service Engineer Italy (f/m/d) for a remote office setup.È la persona giusta per questa opportunità? Si assicuri di leggere la descrizione completa qui sotto.You will handle Level 2 service, support Level 1 teams, train staff, and coordinate with distributors and EPC partners across Italy.The role offers significant exposure to...
-
Remote Service Engineer
1 giorno fa
Bardi (PR), Provincia di Parma; Emilia-Romagna, Italia GoodWe Tempo pienoGoodWe Europe is seeking a Service Engineer Italy (f/m/d) for a remote office setup. È la persona giusta per questa opportunità? Si assicuri di leggere la descrizione completa qui sotto. You will handle Level 2 service, support Level 1 teams, train staff, and coordinate with distributors and EPC partners across Italy.
-
Mid-Level Dimensional Inspector — Metrology
5 giorni fa
Bardi (PR), Provincia di Parma; Emilia-Romagna, Italia Westinghouse Electric Company Tempo pienoSelect how often (in days) to receive an alert: Company: Westinghouse Electric Italy SpA Location: Monfalcone, IT Welcome to the future of nuclear energy , where Westinghouse Electric Company is leading the field with expertise and innovation to shape the power of tomorrow. At Westinghouse, innovation is in our DNA. We are creative. We think
-
HR Specialist
1 giorno fa
Bardi, Emilia-Romagna, Italia G-P Stipendio Tempo pienoAbout UsLegga attentamente tutte le informazioni su questa opportunità, quindi utilizzi il pulsante di candidatura sottostante per inviare il suo CV.Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated...
-
Collaudo Elettronico – Apprendistato 1° livello
6 giorni fa
Bardi, Emilia-Romagna, Italia Gi Group Spa Filiale Di Merate Tempo pieno 7.700 € - 11.000 € ContrattoGi Group S.p.a in partnership with leading semiconductor company in the microelectronics sector in Cernusco Lombardone (LC) and CNOS-FAP di Sesto San Giovanni (MI) announces an apprenticeship initiative at 1st level for industrial device testing and electronics assembly. You will embark on a learning-and-work path with an 800-hour program starting November...
-
HR Specialist
7 ore fa
Bardi, Emilia-Romagna, Italia Globalization Partners Inc. Stipendio Tempo pienoOur leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.Sebbene l'esperienza professionale e le qualifiche...
-
Italy Remote Service Engineer
1 giorno fa
bardi, emilia romagna, Italia GoodWe Tempo pienoGoodWe Europe is seeking a Service Engineer for Italy to deliver Level 2 technical support, train the Level 1 team, and coordinate with distributors and EPCs. The role involves remote work with Italy-based customers and frequent cross-functional collaboration with R&D, service, and sales teams. The candidate will monitor service KPIs, provide on-site or...
-
Guest Service Line Agent — Delight Guests
2 giorni fa
Bardi, Emilia Romagna, Italia Meliá Hotels International Tempo pienoMeliá Hotels International in Lombardia, Italy, is seeking a guest service specialist to manage guest requests by telephone, personalise experiences and upsell services while ensuring health and safety standards.The role requires 1 year in a customer-facing setting and training in Tourism/Hospitality/Marketing.The position is classified at level C2 under...