Head Of Commercial Excellence

Who we are
At
OPENLANE
, we make wholesale easy so our customers can be more successful. We're a technology company, building the world's most advanced - and simple - digital marketplace for used vehicles. We're a data company, helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. OPENLANE offers its customers the best digital marketplace for used cars in Europe. Our B2B clients enjoy operational excellence when working with us.
Our Values
Driven Waybuilders: We pursue challenges that inspire us to build, create and innovate.
Relentless Curiosity: We seek to understand and improve our customers' experience.
Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.
Fearless Ownership: We deliver what we promise and learn along the way
What are we looking for?
Do you have a strong commercial mindset, a sharp analytical eye and a passion for driving business performance?
OPENLANE Europe is looking for an experienced
Head of Commercial Excellence
who understands what drives commercial success and knows how to translate insights into measurable results.
With operations across more than 20 countries, we're looking for someone who sees the bigger picture, understands the dynamics of different markets and recognizes opportunities to improve. Someone who enjoys working closely with commercial teams, bringing fresh perspectives and helping turn business insights into better decisions.
As our Head of Commercial Excellence, you'll have the opportunity to
build and shape this function from the ground up
. Working alongside country managers and senior leadership, you'll play an important role in strengthening commercial decision-making and driving performance across our European organization.
What will you do?
Build and lead
our Commercial Excellence function
, developing a team across sales operations and commercial analytics
Establish consistent commercial KPIs, reporting standards and performance insights across European markets
Translate commercial data into actionable recommendations
to improve conversion rates, commission per vehicle and overall business performance
Drive commercial performance reviews, providing meaningful insights to support better business decisions
Develop commercial scorecards and variable compensation frameworks, aligning performance measures with business objectives
Evaluate pricing strategies and promotional initiatives to identify opportunities for improved commercial returns
Lead data-driven commercial planning and forecasting, considering market dynamics, volumes and seasonality
Partner with country managers and senior leadership
to identify opportunities, challenge assumptions constructively and drive measurable commercial improvements
Requirements
Who are you?
You bring
solid experience
in commercial excellence, commercial performance, sales operations or analytics, ideally within an international organization
You are fluent in
English
, both written and spoken. Knowledge of another European language is an advantage
You combine a
strong commercial mindset with excellent analytical skills
, and enjoy working hands-on with data to identify opportunities and drive business improvements
You have experience developing commercial KPIs, performance frameworks, reporting structures and planning processes
You
communicate confidently
, build strong relationships and know how to influence senior stakeholders through clear, fact-based recommendations
You are proactive, independent and results-driven, combining strategic thinking with a pragmatic, hands-on approach
You have the
leadership skills
to build and develop a team, while remaining actively involved in analytical work
Experience within the
automotive industry, vehicle remarketing or digital marketplaces
is considered a strong advantage.
Benefits
What's in it for you?
At OPENLANE Europe, pay is determined based on role impact, experience, skills and internal fairness.
In addition to the base salary, our package includes:
Company bonus
Comprehensive benefits package depending on the country of employment
Only roles that can be performed from an alternative work location are eligible for occasional remote work. In that case, working from home is allowed for up to a maximum of two days
Learning & development support
Opportunity to work in a dynamic, international, and innovative environment
Are we the perfect match?
Can you fulfill this vital function within our digital marketplace?
Are you dedicated and able to communicate within a down-to-earth company where we highl