Technical Writer

We are looking for a talented and flexible Technical Writer to join one of our distributed open-source software development teams.
You will work on the PostgreSQL database and related components, in close collaboration with our dedicated PostgreSQL team.
Percona Distribution for PostgreSQL brings together essential enterprise components from the broader PostgreSQL open-source community into a single, integrated distribution designed and tested to ensure compatibility.
You will represent our voice to our technical customers and provide complete, clear documentation for our PostgresSQL products.
We seek someone committed to delivering consistent, high-quality, and on-time documentation, whether in the form of guides, user manuals, help files, or man pages.
You should be comfortable working in version-controlled environments, as we adopt a docs-as-code methodology.
You will be embedded in the PostgreSQL team, but also working alongside the Product Documentation team, which comprises several technical writers dedicated to developing a scalable documentation strategy that drives user adoption and effective use of our products.
You are expected to collaborate with the other writers as we aim to continuously improve our practices.
Location/time zoneRemote work from home.
Open to worldwide candidates, but the team median is UTC-2, so we recommend candidates operate within +/
- 4 hours of this baseline.
What you will doCreate all technical documentation from install/configuration/troubleshooting guides, how-tos, user manuals, man pages, to --help promptsParticipate in team ceremonies.
Collaborate with the Engineering Manager, Product Manager, Devs, and QA to output high-quality documentationUse text, markdown, images, and diagrams to ensure that audiences of all experience levels can extract value from our documentationLeverage AI tooling to quickly draft, polish, format, and refine contentMaintain documentation versioning and be a contributor to our overall documentation strategyYour experienceGraduate-level written English and excellent verbal communication skillsExperience with documenting complex systems and writing user-oriented documentation3+ years of experience as a technical writer and ability to write high-quality and precise documentationExperience with markup languages (Markdown preferred)Experience with the installation and configuration of database server software on LinuxDocs-as-code experience.
Knowledge of Jenkins, git, Markdown, HTML, and/or JavaScript (strongly recommended)Experience in leveraging AI tooling for documentation purposesComfortable with Linux command lineDistributed system development and/or database server developmentFluent in developer tools like git, gcc, gdbWorking autonomously in a globally distributed organizationCollaborating with open source communities and colleagues via mailing lists, Slack, etc.
Using collaboration/tracking tools like Jira/NotionProven success working in a distributed environmentQuick learner and great team playerWhat will (really) make you stand outA developer or DevOps backgroundHaving a track record of contributing to PostgreSQL or other open source projects.
Being an active member of the PostgreSQL communityA solid understanding of PostgreSQL internals to write accurate content to potentially contribute upstreamA solid working knowledge of advanced concepts such as database storage engines, at-rest encryption, and cloud orchestrationAbility to build and maintain automated documentation testing, CI/CD pipelines for documentation process, and validation toolsExperienced conference speaker, technical blog writer, active on public forums or mailing listsCommunication, travel, and remote collaborationPercona is a globally distributed, remote-first organization that values active communication and collaboration.
While working from your home office, it's important to engage openly and proactively with your team.
We promote lively discussions, idea sharing, and transparent work updates.
To foster a strong team environment, we depend on consistent communication via tools like Slack, Zoom, and Jira, which keep us connected, aligned, and supportive across different time zones.
Although travel isn't always necessary, there may occasionally be opportunities for conferences or in-person meetups to strengthen relationships and ensure strategic alignment.
Working environment, planning, and growthAt Percona, we prioritize a structured work environment to support your focus and flow.
We organize our tasks within specific timeframes and scopes, minimizing shifting priorities to allow you to concentrate on assigned tasks.
This planning process is collaborative, involving the entire team, Product, and customer insights.
Professional growth is a focus for us, as we designate Fridays as no-meeting days.
This provides us dedicated time for deep work, tackling challenging issues, or exploring new technologies.
Typical day as