Seller Customer Service Agent – German Speaker

Seller Customer Service Agent – German speakerLocation: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: German + EnglishMonthly

salary:
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* Euro grossRole OverviewWe are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform.
This role combines customer service and sales awareness, helping sellers succeed by providing guidance, support, and solutions connected to business development activities.

Key Responsibilities
Support sellers via inbound and outbound interactionsAssist with account-related queries, tools, and platform usageProvide guidance to help sellers improve performance and resultsApply sales awareness to influence seller successMaintain accurate records in internal systemsMeet service quality and performance targetsScheduleMonday to SundayShifts: 08:*:00 or 09:*:00 (rotational)2 rotational days offRequirements:German + English fluencyMinimum 1 year of experience in:Customer Service / Customer SupportTelesalesAccount ManagementCustomer SuccessBusiness development–related rolesSales mindset and ability to influence seller success (mandatory)Strong communication, negotiation, and problem-solving skills#J-***-Ljbffr