Service Technician

2 giorni fa

workfromhome, piemonte, Italia Plasser Diagnostics Tempo pieno

Main responsibilities

In addition to routine and non-routine maintenance, the successful candidate will be responsible for:


  • Customer management
    portfolio management: proactively managing a group of assigned customers, becoming their primary point of contact for technical or service requirements;
    technical relationship management: nurturing the relationship over time, with a thorough understanding of the systems’ history and the specific needs of customers in the portfolio;
    Coordination of interventions: supervising the resolution of customer issues; should assistance or an on-site visit be assigned to another colleague, the