Brand Ambassador

As innovators of premium pet gear with a timeless style, TAVO Pets is a gobal band, growing exponentially.

We are seeking a passionate, engaging, and commercially focused Brand Ambassador (m/f/d) to support the growth of the Nuna and Tavo brands across Europe. This role serves as a key link between our brand, retail partners, distributors, consumers, and field sales teams.

The candidate will be active on Italy and Iberia markets for the Tavo brand.

As a Brand Ambassador, you will drive brand awareness, strengthen market presence, deliver impactful product training, and support commercial initiatives that enhance the customer experience and increase sell-through. You will bring the brand to life through retailer engagement, in-store activations, product demonstrations, trade events, and educational programs that build confidence in our products and deepen partnerships across the region.

The ideal candidate is an exceptional communicator with a passion for premium consumer products, relationship building, training, and delivering memorable brand experiences.

What you'll do

Brand Awareness & Market Development

• Serve as a passionate ambassador for the Nuna and Tavo brands throughout Europe.
• Increase brand visibility through retail visits, consumer events, trade shows, product launches, and marketing activations.
• Represent the brand in a professional, engaging, and authentic manner at all times.
• Build strong relationships with retail partners, distributors, and industry stakeholders.
• Gather competitive market intelligence and provide feedback on industry trends, consumer insights, and market opportunities.
• Support initiatives that strengthen market presence and drive consumer consideration.

Product Training & Education

• Deliver engaging product training programs for retail sales associates, distributors, and partner organizations.
• Educate retail teams on product features, benefits, safety standards, competitive advantages, and selling techniques.
• Conduct in-store product demonstrations and hands-on learning sessions.
• Develop expertise across all product categories and remain current on new product launches and updates.
• Support onboarding and ongoing education for new retail partners and distributors.
• Ensure consistent brand messaging and product knowledge throughout all customer touchpoints.
• Partner closely with the regional sales team to support account growth and commercial objectives.
• Conduct regular store visits to assess product presentation, merchandising, and training opportunities.
• Assist retailers in maximizing sales through effective product positioning and consumer engagement.
• Support new account openings, showroom displays, merchandising initiatives, and promotional events.
• Provide feedback to sales leadership regarding account performance, training needs, and market conditions.
• Participate in sales meetings, territory planning, and customer events as needed.

Consumer Experience

• Serve as a product expert for consumers and retail partners.
• Demonstrate products and educate customers on features, functionality, and lifestyle benefits.
• Support customer inquiries and product-related questions during events and retail activations.
• Foster positive customer interactions that build trust, loyalty, and advocacy for the brand.
• Maintain a premium, service-oriented approach that reflects Nuna's brand values.

Event & Trade Show Support

• Represent the brand at industry exhibitions, trade shows, distributor meetings, and consumer events.
• Assist with event planning, setup, execution, and follow-up activities.
• Deliver product presentations and demonstrations to retailers, distributors, and consumers.
• Support launch initiatives for new products and strategic brand campaigns.

What you'll bring

Experience, Skills & Education

• Bachelor's degree in Business, Marketing, Communications, Sales, or related field preferred.
• 3+ years of experience in brand ambassador, field marketing, training, retail management, sales support, or customer-facing commercial roles.
• Experience working with premium consumer products, juvenile products, retail, or specialty distribution channels preferred.
• Strong presentation, communication, and training facilitation skills.
• Demonstrated ability to engage audiences and communicate product value effectively.
• Experience working collaboratively across sales, marketing, and customer-facing teams.
• Strong organizational skills with the ability to manage multiple priorities and travel schedules.
• Self-motivated and able to work indepe