Creative Operations Manager

22 ore fa

bologna, emilia romagna, Italia Happy Mammoth PTD LTD Tempo pieno

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Happy Mammoth is a rapidly expanding natural food tech company with a presence in the United States, Australia, and Europe. We are experts in crafting, manufacturing, and promoting gut health foods, digestive aids, and microbiome-focused supplements. Our mission is to empower clients to embrace lasting health transformations and rediscover vibrant living.
About the role We’re looking for a Creative Operations Manager to bring structure and calm to creative production across Happy Mammoth. Our team produces a high volume of ads and assets every week, and you’ll be the one who helps it all come together: on time, on brand and compliant.
It’s a role with real impact. When production runs smoothly, our strategists, designers and editors can focus on their best work, and our campaigns reach customers faster. You’ll own the workflow, the Asana boards, the freelancer roster and the production calendar, and you’ll help everyone know what they’re working on, by when, and why it matters.
You’ll work alongside Creative Strategists, Graphic Designers, Video Editors, Copywriters and Media Buyers, partner closely with our E-commerce, Amazon and TikTok teams, and collaborate with external agencies and freelancers.
What you'll own Your time splits across eight areas. The percentages are a rough guide to where your week goes.
Creative production and project management (about 25%) Own the end-to-end creative workflow: intake, briefing, production, revisions, approvals, delivery and archiving.
Run weekly creative requests, volume, deadlines, priorities and workload distribution.
Make sure every brief is complete, actionable and tied to a business objective before production starts.
Deliver creative for Meta, TikTok, Amazon, YouTube, e-commerce, retention, sales pages, launches, promotions and ongoing creative testing.
Manage dependencies with Paid Media, E-commerce and other teams, and catch bottlenecks and revision loops early.
Asana, workflows and process (about 15%) Own all creative Asana boards, workflows, custom fields, templates, rules and automations.
Keep task intake, assignments, statuses, dependencies and approvals accurate and visible.
Maintain and improve the Creative Process Manual, SOPs and onboarding documentation.
Oversee naming conventions and related automations, including Google Apps Script integrations.
Turn decisions made in Slack and meetings into tracked, owned tasks.
Team, freelancers and capacity (about 15%) Coordinate the internal creative team, freelancers and external agencies day to day.
Plan weekly resource allocation, capacity and turnaround times.
Track freelancer and agency performance against quality standards, timelines and agreed SLAs.
Run freelancer onboarding and offboarding: access, documentation, brand guidelines and product training.
Approve time-off requestsand keep coverage solid through holidays and peak campaign periods.
Escalate performance, resourcing or staffing concerns early.
Contracts, invoices and budget (about 10%) Keep a current register of all creative freelancer, contractor and agency agreements, rates, retainers,

Creative Operations Manager

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