Operations Manager | Resort ESTERO
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Per uno dei nostri Resort VOIhotels all’estero, ricerchiamo un/una Operations Manager che affianchi il General Manager nella gestione operativa della struttura e contribuisca al raggiungimento degli obiettivi di qualità, servizio e performance del resort.
La figura avrà un ruolo centrale nel coordinamento delle attività quotidiane, nella supervisione dei reparti operativi e nello sviluppo di team multiculturali, garantendo il rispetto degli standard del brand e un’eccellente esperienza per gli ospiti.
Principali responsabilità:
- Supportare il General Manager nella conduzione operativa del resort;
- Coordinare e supervisionare i principali reparti operativi;
- Garantire il rispetto degli standard qualitativi e delle procedure aziendali;
- Monitorare i risultati operativi e favorire il miglioramento continuo dei processi;
- Promuovere la collaborazione tra i reparti e lo sviluppo delle persone;
- Assicurare elevati livelli di soddisfazione dell'ospite;
- Rappresentare il General Manager in sua assenza.
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