Global Consumer Care

15 ore fa

Vicenza, Veneto, Italia DAINESE Tempo pieno

Dainese is seeking a Consumer Care Specialist to support our global ecommerce operations from Vicenza. You will handle inquiries related to orders, returns, product information, after-sales, warranty and repairs across multiple channels, ensuring timely responses per SLAs.

The role requires multilingual proficiency (German and English) and a collaborative, proactive attitude. Experience in the motorbike industry is a plus, with a strong emphasis on customer satisfaction and data accuracy.