Sales Development Representative

About The Company
At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.
We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy’s Top 10 LinkedIn Startups, we are on a mission to scale globally.
Want to grow with us? Let’s go
What Will You Do? 🦾
You will join one of Europe’s most dynamic SaaS sales teams, driven by the ambition to empower businesses to grow smarter and faster through technology and data. You will focus on expanding Smartness’s global presence by generating high-value opportunities for Smartness Ultra, our premium suite for advanced revenue optimization and hospitality performance.

• Outbound Prospecting – Identify and engage high-quality leads by reaching out to accommodation providers. Your main goal will be to create qualified appointments through both company-provided contact lists and direct prospecting of new opportunities.
• Deliver Exceptional Experiences – You’ll be the first point of contact for potential clients, shaping their first impression of Smartness and contributing directly to our growth story.
• Achieve Your Monthly Target – Your performance will be measured by the ARR generated through the opportunities you create, emphasizing quality and conversion rather than volume.
• Data Analysis & Continuous Improvement – You’ll sharpen your analytical mindset by monitoring and improving your pipeline performance, using some of the most advanced sales tools in the market.
• Demonstrate Our Value Proposition – Clearly communicate how Smartness helps hospitality businesses grow, sparking enthusiasm and trust among prospects.
  

• Strategic Sales Mindset: You understand how to approach complex organizations, identify key decision-makers, and tailor your outreach to different stakeholder levels.
• Business Acumen: You can quickly grasp our clients’ business models and challenges, positioning Smartness as a strategic partner rather than just a software solution.
• Collaborative Approach: You work closely with Account Executives and Product Owners to build and qualify high-value pipelines, ensuring alignment from first contact to closing.
• Data-Driven & Insight-Oriented: You leverage CRM insights, market data, and sales intelligence tools to prioritize accounts and refine your strategy.
• Resilience & Persistence: Enterprise sales cycles are long and complex — you stay motivated, disciplined, and consistent in your outreach and follow-up.
• Communication Excellence: You can clearly and confidently articulate Smartness’s value proposition to C-level and senior decision-makers.
• Experience in B2B SaaS Prospecting: You have at least 1–2 years of experience in outbound prospecting or lead generation, ideally within a SaaS or technology environment.
• Curiosity & Growth Mentality: You’re constantly learning — from data, colleagues, and customers — to sharpen your skills and evolve as a sales professional.
• Italian: C2
  

• Work in a small and top-performing team that moves extremely fast, where your contribution really matters.
• Work without having to deal with jerks and ego-maniacs.
• The opportunity to join one of the best travel-tech sales teams in Europe.
• A place where your talent can blossom.
• An environment where mistakes are allowed. We make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
• A place where your voice matters. Meetings provide space for new ideas and projects, regardless of your role or seniority.
• Continuous growth. We challenge the status quo, constantly evolving our sales processes and approaches to achieve ambitious goals.
• We have fun while working. We’re easygoing people.
• Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.
• Hybrid working from one of our offices in Arco, Milan, or Barcelona.
• Competitive compensation with performance-based incentives. For our Sales team for the Italian market, we typically offer an OTE package ranging from €40,000 to €100,000 annually, depending on experience, commercial track record, market knowledge, and expected impact, plus the opportunity to receive equity, aligning your success with the long-term growth of the company. Our compensation structure is designed to reward ambition, ownership, and consistent results. The OTE includes both a fixed salary and a variable component linked to individual and team performance, providing significant upside for high achievers. As you grow within the c