Growth-Focused Remote CSM: Italian
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Smartness invites an experienced Customer Success Manager to join our Italian and international markets. Based remotely in Italy or Spain, you will lead revenue growth by expanding existing relationships, driving upsell and cross-sell opportunities, and ensuring customers extract maximum value from our platform.
You will collaborate with Sales, Marketing and Product, monitor KPIs, train customers, reduce churn, and optimize CS processes using cutting-edge tools.