Manager Call Center Italy

3 giorni fa

Montà, Piemonte, Italia Kodland Tempo pieno

An international digital skills platform for children aged 7 to 17. We are an experienced and innovative startup operating in over 40 countries and educating more than 30,000 children worldwide. As a dynamic global tech company and digital skills platform, we offer tremendous opportunities for growth and career development.

Responsibilities

  • Contacting clients via phone and other communication channels to sign them up for a trial lesson.
  • Providing information about products/services, answering client questions and concerns, and resolving them effectively.
  • Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons.
  • Supporting clients throughout the process of enrolling in our school.

Requirements

What makes you the best candidate?

  • You can work full-time (hours are very flexible, but you must be available to work on Saturdays and Sundays);
  • You have a Windows or Mac computer/laptop and a stable internet connection;
  • You are fluent in Polish or have a professional level of communication with clients;
  • Knowledge of CRM systems will be an additional advantage.

What will you get in return?

  • Work from home — if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world.
  • Fast growth opportunities.
  • Work well, and there are no limits to the position you could hold two months from now.
  • Employee discounts on all our amazing products for your family and friends.