Senior T3 Technical Support Engineer — Remote

3 giorni fa

Montà, Piemonte, Italia SupportYourApp Tempo pieno

SupportYourApp is seeking a T3 Support Engineer to diagnose and resolve complex issues across web apps, databases, and APIs. You will work remotely from the EU, collaborating with engineering and product teams to deliver timely fixes and clear documentation.

The role emphasizes strong troubleshooting, extensive SQL knowledge, and the ability to explain technical concepts to customers, with a focus on customer satisfaction and KPI targets.