Remote Systems Tech Support for Molecular Diagnostics
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Cepheid, a Danaher operating company, seeks a Technical Support Specialist – Systems to provide advanced product support for molecular diagnostics instruments. The role is fully remote in Southern Europe, reporting to the Italy/Portugal Customer Care Manager.
You will troubleshoot complex hardware/software issues, document root causes, and engage with customers to restore instrument uptime while collaborating with cross-functional teams across Europe.